The global Professional Service Automation market size is expected to reach USD 19.55 billion by 2028 according to a new study by Polaris Market Research.
The growing need to improve business efficiency and an increasing requirement for scalable and flexible solutions increase the demand for the product. The presence of stiff competition in the industry drives organizations towards PSA to gain knowledge about probable future events and make data-driven business decisions to gain an edge over competitors. The rising adoption of data analytics and cloud computing boosts the adoption of the product.
Other factors driving the industry growth include the growing need for enhanced mobility, technological advancements, and the increasing adoption of cloud computing. New emerging markets and increasing adoption by small and medium-sized businesses would provide growth opportunities for the industry over the coming years.
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North America is anticipated to hold the highest share in the global industry over the forecast period. The primary factors driving the region’s PSA industry growth include the established telecommunication industry and cloud infrastructure, rising computerization of business processes, technological advancements, and high investment in R&D.
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The major players operating in this industry include NetSuite OpenAir, Inc., Microsoft Corporation, Autotask Corporation, Appirio, Inc., Planview, Inc., Deltek, Inc., Projector PSA, Kimble Apps, SAP SE, and Compuware Corporation. These companies launch new products and collaborate with other industry leaders to innovate and launch new products to meet consumers’ increasing needs and requirements.
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Polaris Market Research has segmented the Professional Service Automation market report on the basis of type, distribution channel, and region:
Professional Service Automation, Deployment Model Outlook (Revenue – USD Billion, 2016 – 2028)
- On-premise
- Cloud-based
Professional Service Automation, Organization Size Outlook (Revenue – USD Billion, 2016 – 2028)
- Large Enterprises
- Small & Medium Businesses
Professional Service Automation, End-Use Outlook (Revenue – USD Billion, 2016 – 2028)
- IT & Telecom
- BFSI
- Media & Entertainment
- Legal Services
- Audit & Accountancy
- Others
Browse detailed report with in-depth TOC – Professional Service Automation Market
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