The Virtual Agents Market Will Reach A New Level In The Coming Year | IBM, [24]7.ai, Google
The global Virtual Agents Market research report by A2Z Market Research is expected to grow at a significant CAGR of +24% during the forecasting period (2023 to 2030).
The virtual agents industry is driven by a combination of technological advancements, changing customer preferences, and the need for businesses to optimize their operations and reduce costs.
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The Virtual Agents research report sheds light on the key market players who are succeeding in the IT & Telecommunication industry. It monitors their business strategies, financial standing, and forthcoming products. Among the top firms influencing this market are:
- IBM
- [24]7.ai
- Nuance Communications
- AWS
- LogMeIn
- Inbenta
- ai
- Gupshup
- AIVO
- Yellow Messenger
- CogniCor Technologies
- Passage AI
- Chatfuel
- ai
- Avatarworks
- Xmov
- Iflytek
- DataBaker
- Tecent
- Microsoft (Xiaoice)
- NetEase Fuxi Lab
- Baidu
- ByteDance (Volc
The market research report for Virtual Agents presents comprehensive information about the industry, offering valuable insights to aid clients in making crucial decisions. It provides an overview of the Virtual Agents market, including its definition, applications, and advancements in manufacturing technology. This report also keeps track of recent developments and innovations within the Virtual Agents market, highlighting potential obstacles and offering guidance on overcoming them when establishing a business.
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Segmentation:
The Virtual Agents market analysis is divided into segments such as type, product, and end-users, among others, to provide a more precise understanding of the market.
Type
- Voice agents
- Artificial intelligence (AI) agents
- Chatbots
- Visual agents
Application
- Pan-entertainment Field
- Healthcare Field
- Financial Field
- Automotive
- Others
The virtual agents industry is driven by several factors, including the growing demand for automation, the need for enhanced customer service, and advancements in artificial intelligence (AI) and natural language processing (NLP) technologies. Here are some more detailed explanations:
Automation: The need for automation is increasing as businesses seek to streamline their operations and reduce costs. Virtual agents offer an effective way to automate customer service, sales, and other business processes.
Enhanced customer service: Virtual agents can provide customers with quick and efficient access to information and support, improving the customer experience and reducing wait times.
Advancements in AI and NLP: Virtual agents are becoming more intelligent and human-like, thanks to advancements in AI and NLP technologies. This allows them to understand and respond to natural language queries more accurately and provide personalized recommendations and solutions.
Cost savings: Virtual agents can provide a cost-effective alternative to human customer service agents, as they can handle large volumes of requests simultaneously without the need for additional staff.
Scalability: Virtual agents can be easily scaled up or down to meet changing business needs and customer demands, making them an ideal solution for businesses of all sizes.
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