Cloud PBX Market to reach USD 68.4 Billion, with a 21.43 % CAGR by 2030 – Report by Market Research Future (MRFR)

PRESS RELEASE
Published January 27, 2023

Market Research Future Insights

Cloud PBX is just a part of cloud computing. Cloud computing refers to the routine of storing and accessing data over the internet rather than utilizing a computer or any other hard drive. PBX stands for public branch exchange.

The global Cloud PBX Market is estimated to be worth USD 68.4 Billion by 2030, registering a 21.43% CAGR during the forecast period (2020- 2030).

Cloud PBX is a telephone system that is typically hosted and managed by a provider. It runs on cloud-based technology and provides businesses with a cost-effective and comprehensive telecommunication solution. Cloud PBX offers features such as unified communication, auto attendant, call routing, voicemail, and call recording. It also enables organizations to make and receive calls over the internet, eliminating the need for costly hardware and maintenance. Cloud PBX is a popular choice for businesses of all sizes as it is easy to set up and use.

A PBX is the technology e behind the telephone provider’s capability to route calls. When PBX and cloud are connected it simply becomes a phone system-based Technology over the internet which is correspondingly referred to as the internet-based or VoIP phone system.

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The factor that contributes to the growth of the cloud PBX market is the cost advantage in total upfront cost. The service fees for cloud-based systems are a considerable cost factor while eliminating the expenditure of phone lines, software, and hardware upgrades. The operations and administration sector possess the biggest cost savings for the cloud-based phone system over an on-site PBX.

There are factors majorly contributing to augmenting the opportunities for the growth of the cloud PBX market. These factors contain the adaptation of cloud computing by various IT companies in their network infrastructure. These companies embrace cloud computing due to their network infrastructure betterment and productive work balance.

In extension to this other opportunities include the necessity of integrating CRM with cloud PBX software which helps streamline business operations.

The advantages of using cloud PBX include a reduction of complexity in the available networks. Also, cloud service providers can host several virtual networks without needing common separation isolation approaches. The cloud PBX market helps mitigate the cost burden.

Regional Analysis

The global Cloud PBX Market is divided into five regions; North America, Asia Pacific, Europe, Latin America, and the Middle East & Africa.

North America is one of the steering regions that dominate the market. It’s because of the huge embracement of cloud technology that’s observed in this region. The North American region is similarly anticipated to show growth with the fastest CAGR during the forecasted period.

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Europe is another fast-growing market for cloud PBX on the global platform. Market players in the region come across innovative and enormously experienced telecom service operators with modern sales & marketing approaches and automated procedures to lead their operations across the region.

China is vanquishing the cloud PBX market in the Asia-pacific region with a market share of 24.09%. The cloud PBX market in the Asia Pacific is estimated at USD 53.21 million in the year 2030.

Market Segmentation

The global Cloud PBX Market is segmented into the following types;

 By Services

Managed services Professional services Network services IT Cloud services

By Organization Size

Small and medium enterprises (SME) Large enterprises

By End-Users

Real estate BFSI Healthcare Government Retail Other

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Key Players

The global Cloud PBX Market’s prominent key players are  Microsoft Corporation (Skype) (U.S.) Nextiva Inc. (U.S.), RingCentral Inc. (U.S.), Avaya Inc. (U.S.), Barracuda Networks Inc. (CudaTel) (U.S.), Vonage America Inc. (U.S.), Cisco system Inc. (U.S.), D-Link System Inc. (Taiwan), Allworx Corporations (U.S.),  BullsEye Telecom Inc. (U.S.) and Mitel Networks Inc. (Canada).

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