AVOXI Cloud Service Improves the Delivery of Global Voice for Contact Centers and Across the Enterprise
ATLANTA, GA / ACCESSWIRE / March 19, 2024 / AVOXI, the intelligent international cloud voice solution for contact centers, today announced AVOXI Cloud Service. AVOXI Cloud Service integrates software and support to streamline and scale how global companies achieve exceptional international voice conversations with customers.
AVOXI Cloud Service, the first-of-its-kind, combines application integration, number management, analytics, call routing and security software functionality to help enterprises easily provision and manage AVOXI cloud voice within their unique environments. AVOXI voice and contact center experts also leverage the same software-fed data and insight, alongside proprietary tools, to ensure premium voice management at the number-, contact center- and network-level.
AVOXI Cloud Service combines several new and existing capabilities:
"We create software by working alongside our clients to solve real-world problems. AVOXI Cloud Service is a disruptive offering which challenges the status quo of international cloud voice, leveraging our industry expertise, customer feedback and our flexible software platform to create the best possible global voice experience," said Barbara Dondiego, CEO, AVOXI. "We are excited to launch a new industry standard of service with innovations that will further speed voice visibility, deepen stability and elevate the customer experience."
AVOXI will publicly unveil Cloud Service at Enterprise Connect in Orlando on March 25-28. Visitors to booth #2122 will experience advancements in international cloud voice and learn more about AVOXI's solutions for enterprises and contact centers worldwide.
Cloud Service Packaging and Pricing
AVOXI Cloud Service is available at Standard and Premium levels and is purchased alongside AVOXI's international cloud voice products. AVOXI's international voice is offered across 150+ countries with a deep inventory of always available virtual numbers.
The Premium level of AVOXI Cloud Service addresses the unique needs of enterprises deploying voice globally, have advanced contact center environments, uphold robust security standards and demand the highest response support available. The Standard level of AVOXI Cloud Service is well suited for companies operating regionally and with less complex IT requirements, but that also maintain high standards of call quality and infrastructure excellence.
A full features and pricing comparison of AVOXI Cloud Service at the Standard and Premium levels can be found at: https://www.avoxi.com/pricing/.
Contact Information
Katharine Kellar
Director of Marketing Communications
katharine.kellar@avoxi.com
412-297-6140
SOURCE: AVOXI
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