The global BPO market size was valued at USD 323031.0 million in 2021 and is expected to expand at a CAGR of 6.09% during the forecast period, reaching USD 460636.0 million by 2027.
Final Report will add the analysis of the impact of Russia-Ukraine War and COVID-19 on this BPO Industry.
“BPO Market” Insights 2022 – By Applications (Telecom and IT, BFSI, Healthcare, Government, Retail, Others), By Types (Finance and Accounting, Human Resources, Knowledge process, Procurement, Customer Services, Others), By Segmentation analysis, Regions and Forecast to 2028. The Global BPO market Report provides In-depth analysis on the market status of the BPO Top manufacturers with best facts and figures, meaning, Definition, SWOT analysis, PESTAL analysis, expert opinions and the latest developments across the globe., the BPO Market Report contains Full TOC, Tables and Figures, and Chart with Key Analysis, Pre and Post COVID-19 Market Outbreak Impact Analysis and Situation by Regions.
Browse Detailed TOC, Tables and Figures with Charts which is spread across 108 Pages that provides exclusive data, information, vital statistics, trends, and competitive landscape details in this niche sector.
Client Focus
1. Does this report consider the impact of COVID-19 and the Russia-Ukraine war on the BPO market?
Yes. As the COVID-19 and the Russia-Ukraine war are profoundly affecting the global supply chain relationship and raw material price system, we have definitely taken them into consideration throughout the research, and in Chapters 1.7, 2.7, 4.1, 7.5, 8.7, we elaborate at full length on the impact of the pandemic and the war on the BPO Industry
TO KNOW HOW COVID-19 PANDEMIC AND RUSSIA UKRAINE WAR WILL IMPACT THIS MARKET – REQUEST SAMPLE
This research report is the result of an extensive primary and secondary research effort into the BPO market. It provides a thorough overview of the market’s current and future objectives, along with a competitive analysis of the industry, broken down by application, type and regional trends.It also provides a dashboard overview of the past and present performance of leading companies. A variety of methodologies and analyses are used in the research to ensure accurate and comprehensive information about the BPO Market.
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BPO Market – Competitive and Segmentation Analysis:
2. How do you determine the list of the key players included in the report?
With the aim of clearly revealing the competitive situation of the industry, we concretely analyze not only the leading enterprises that have a voice on a global scale, but also the regional small and medium-sized companies that play key roles and have plenty of potential growth.
Key players in the global BPO market are covered in Chapter 9:
- Tata Consultancy Services
- CBRE Group
- NCR Corporation
- Genpact
- Sodexo
- Wipro
- Transcosmos
- Blackstone Group
- Sykes
- ADP, LLC
- Synnex (Convergys included)
- Accenture
- Infosys
- VXI Global Solutions
- WNS Global Services
- Capgemini
- Teleperformance
- Conduent, Inc.
- Cognizant
- TTEC Holdings Inc.
- Alorica
- HP Infosystem
Short Description About BPO Market:
The Global BPO market is anticipated to rise at a considerable rate during the forecast period, between 2022 and 2028. In 2021, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.
The global BPO market size was valued at USD 323031.0 million in 2021 and is expected to expand at a CAGR of 6.09% during the forecast period, reaching USD 460636.0 million by 2027.
The report combines extensive quantitative analysis and exhaustive qualitative analysis, ranges from a macro overview of the total market size, industry chain, and market dynamics to micro details of segment markets by type, application and region, and, as a result, provides a holistic view of, as well as a deep insight into the BPO market covering all its essential aspects.
For the competitive landscape, the report also introduces players in the industry from the perspective of the market share, concentration ratio, etc., and describes the leading companies in detail, with which the readers can get a better idea of their competitors and acquire an in-depth understanding of the competitive situation. Further, mergers and acquisitions, emerging market trends, the impact of COVID-19, and regional conflicts will all be considered.
In a nutshell, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the market in any manner.
Get a Sample Copy of the BPO Report 2022
3. What are your main data sources?
Both Primary and Secondary data sources are being used while compiling the report.
Primary sources include extensive interviews of key opinion leaders and industry experts (such as experienced front-line staff, directors, CEOs, and marketing executives), downstream distributors, as well as end-users.Secondary sources include the research of the annual and financial reports of the top companies, public files, new journals, etc. We also cooperate with some third-party databases.
Please find a more complete list of data sources in Chapters 11.2.1 and 11.2.2.
Geographically, the detailed analysis of consumption, revenue, market share and growth rate, historical data and forecast (2017-2027) of the following regions are covered in Chapter 4 and Chapter 7:
- North America (United States, Canada and Mexico)
- Europe (Germany, UK, France, Italy, Russia and Turkey etc.)
- Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
- South America (Brazil, Argentina, Columbia etc.)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
This BPO Market Research/Analysis Report Contains Answers to your following Questions
- What are the global trends in the BPO market? Would the market witness an increase or decline in the demand in the coming years?
- What is the estimated demand for different types of products in BPO? What are the upcoming industry applications and trends for BPO market?
- What Are Projections of Global BPO Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about Import and Export?
- Where will the strategic developments take the industry in the mid to long-term?
- What are the factors contributing to the final price of BPO? What are the raw materials used for BPO manufacturing?
- How big is the opportunity for the BPO market? How will the increasing adoption of BPO for mining impact the growth rate of the overall market?
- How much is the global BPO market worth? What was the value of the market In 2020?
- Who are the major players operating in the BPO market? Which companies are the front runners?
- Which are the recent industry trends that can be implemented to generate additional revenue streams?
- What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for BPO Industry?
Customization of the Report
4. Can I modify the scope of the report and customize it to suit my requirements?
Yes. Customized requirements of multi-dimensional, deep-level and high-quality can help our customers precisely grasp market opportunities, effortlessly confront market challenges, properly formulate market strategies and act promptly, thus to win them sufficient time and space for market competition.
Inquire more and share questions if any before the purchase on this report at –https://www.360researchreports.com/enquiry/pre-order-enquiry/22141970
Detailed TOC of Global BPO Market Insights and Forecast to 2028
Table of Content
1 BPO Market Overview
1.1 Product Overview and Scope of BPO Market
1.2 BPO Market Segment by Type
1.2.1 Global BPO Market Sales Volume and CAGR (%) Comparison by Type (2017-2027)
1.3 Global BPO Market Segment by Application
1.3.1 BPO Market Consumption (Sales Volume) Comparison by Application (2017-2027)
1.4 Global BPO Market, Region Wise (2017-2027)
1.4.1 Global BPO Market Size (Revenue) and CAGR (%) Comparison by Region (2017-2027)
1.4.2 United States BPO Market Status and Prospect (2017-2027)
1.4.3 Europe BPO Market Status and Prospect (2017-2027)
1.4.4 China BPO Market Status and Prospect (2017-2027)
1.4.5 Japan BPO Market Status and Prospect (2017-2027)
1.4.6 India BPO Market Status and Prospect (2017-2027)
1.4.7 Southeast Asia BPO Market Status and Prospect (2017-2027)
1.4.8 Latin America BPO Market Status and Prospect (2017-2027)
1.4.9 Middle East and Africa BPO Market Status and Prospect (2017-2027)
1.5 Global Market Size of BPO (2017-2027)
1.5.1 Global BPO Market Revenue Status and Outlook (2017-2027)
1.5.2 Global BPO Market Sales Volume Status and Outlook (2017-2027)
1.6 Global Macroeconomic Analysis
1.7 The impact of the Russia-Ukraine war on the BPO Market
2 Industry Outlook
2.1 BPO Industry Technology Status and Trends
2.2 Industry Entry Barriers
2.2.1 Analysis of Financial Barriers
2.2.2 Analysis of Technical Barriers
2.2.3 Analysis of Talent Barriers
2.2.4 Analysis of Brand Barrier
2.3 BPO Market Drivers Analysis
2.4 BPO Market Challenges Analysis
2.5 Emerging Market Trends
2.6 Consumer Preference Analysis
2.7 BPO Industry Development Trends under COVID-19 Outbreak
2.7.1 Global COVID-19 Status Overview
2.7.2 Influence of COVID-19 Outbreak on BPO Industry Development
3 Global BPO Market Landscape by Player
3.1 Global BPO Sales Volume and Share by Player (2017-2022)
3.2 Global BPO Revenue and Market Share by Player (2017-2022)
3.3 Global BPO Average Price by Player (2017-2022)
3.4 Global BPO Gross Margin by Player (2017-2022)
3.5 BPO Market Competitive Situation and Trends
3.5.1 BPO Market Concentration Rate
3.5.2 BPO Market Share of Top 3 and Top 6 Players
3.5.3 Mergers and Acquisitions, Expansion
4 Global BPO Sales Volume and Revenue Region Wise (2017-2022)
4.1 Global BPO Sales Volume and Market Share, Region Wise (2017-2022)
4.2 Global BPO Revenue and Market Share, Region Wise (2017-2022)
4.3 Global BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.4 United States BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.4.1 United States BPO Market Under COVID-19
4.5 Europe BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.5.1 Europe BPO Market Under COVID-19
4.6 China BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.6.1 China BPO Market Under COVID-19
4.7 Japan BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.7.1 Japan BPO Market Under COVID-19
4.8 India BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.8.1 India BPO Market Under COVID-19
4.9 Southeast Asia BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.9.1 Southeast Asia BPO Market Under COVID-19
4.10 Latin America BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.10.1 Latin America BPO Market Under COVID-19
4.11 Middle East and Africa BPO Sales Volume, Revenue, Price and Gross Margin (2017-2022)
4.11.1 Middle East and Africa BPO Market Under COVID-19
5 Global BPO Sales Volume, Revenue, Price Trend by Type
5.1 Global BPO Sales Volume and Market Share by Type (2017-2022)
5.2 Global BPO Revenue and Market Share by Type (2017-2022)
5.3 Global BPO Price by Type (2017-2022)
5.4 Global BPO Sales Volume, Revenue and Growth Rate by Type (2017-2022)
5.4.1 Global BPO Sales Volume, Revenue and Growth Rate of Finance and Accounting (2017-2022)
5.4.2 Global BPO Sales Volume, Revenue and Growth Rate of Human Resources (2017-2022)
5.4.3 Global BPO Sales Volume, Revenue and Growth Rate of Knowledge process (2017-2022)
5.4.4 Global BPO Sales Volume, Revenue and Growth Rate of Procurement (2017-2022)
5.4.5 Global BPO Sales Volume, Revenue and Growth Rate of Customer Services (2017-2022)
5.4.6 Global BPO Sales Volume, Revenue and Growth Rate of Others (2017-2022)
6 Global BPO Market Analysis by Application
6.1 Global BPO Consumption and Market Share by Application (2017-2022)
6.2 Global BPO Consumption Revenue and Market Share by Application (2017-2022)
6.3 Global BPO Consumption and Growth Rate by Application (2017-2022)
6.3.1 Global BPO Consumption and Growth Rate of Telecom and IT (2017-2022)
6.3.2 Global BPO Consumption and Growth Rate of BFSI (2017-2022)
6.3.3 Global BPO Consumption and Growth Rate of Healthcare (2017-2022)
6.3.4 Global BPO Consumption and Growth Rate of Government (2017-2022)
6.3.5 Global BPO Consumption and Growth Rate of Retail (2017-2022)
6.3.6 Global BPO Consumption and Growth Rate of Others (2017-2022)
7 Global BPO Market Forecast (2022-2027)
7.1 Global BPO Sales Volume, Revenue Forecast (2022-2027)
7.1.1 Global BPO Sales Volume and Growth Rate Forecast (2022-2027)
7.1.2 Global BPO Revenue and Growth Rate Forecast (2022-2027)
7.1.3 Global BPO Price and Trend Forecast (2022-2027)
7.2 Global BPO Sales Volume and Revenue Forecast, Region Wise (2022-2027)
7.2.1 United States BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.2 Europe BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.3 China BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.4 Japan BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.5 India BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.6 Southeast Asia BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.7 Latin America BPO Sales Volume and Revenue Forecast (2022-2027)
7.2.8 Middle East and Africa BPO Sales Volume and Revenue Forecast (2022-2027)
7.3 Global BPO Sales Volume, Revenue and Price Forecast by Type (2022-2027)
7.3.1 Global BPO Revenue and Growth Rate of Finance and Accounting (2022-2027)
7.3.2 Global BPO Revenue and Growth Rate of Human Resources (2022-2027)
7.3.3 Global BPO Revenue and Growth Rate of Knowledge process (2022-2027)
7.3.4 Global BPO Revenue and Growth Rate of Procurement (2022-2027)
7.3.5 Global BPO Revenue and Growth Rate of Customer Services (2022-2027)
7.3.6 Global BPO Revenue and Growth Rate of Others (2022-2027)
7.4 Global BPO Consumption Forecast by Application (2022-2027)
7.4.1 Global BPO Consumption Value and Growth Rate of Telecom and IT(2022-2027)
7.4.2 Global BPO Consumption Value and Growth Rate of BFSI(2022-2027)
7.4.3 Global BPO Consumption Value and Growth Rate of Healthcare(2022-2027)
7.4.4 Global BPO Consumption Value and Growth Rate of Government(2022-2027)
7.4.5 Global BPO Consumption Value and Growth Rate of Retail(2022-2027)
7.4.6 Global BPO Consumption Value and Growth Rate of Others(2022-2027)
7.5 BPO Market Forecast Under COVID-19
8 BPO Market Upstream and Downstream Analysis
8.1 BPO Industrial Chain Analysis
8.2 Key Raw Materials Suppliers and Price Analysis
8.3 Manufacturing Cost Structure Analysis
8.3.1 Labor Cost Analysis
8.3.2 Energy Costs Analysis
8.3.3 RandD Costs Analysis
8.4 Alternative Product Analysis
8.5 Major Distributors of BPO Analysis
8.6 Major Downstream Buyers of BPO Analysis
8.7 Impact of COVID-19 and the Russia-Ukraine war on the Upstream and Downstream in the BPO Industry
9 Players Profiles
9.1 Tata Consultancy Services
9.1.1 Tata Consultancy Services Basic Information, Manufacturing Base, Sales Region and Competitors
9.1.2 BPO Product Profiles, Application and Specification
9.1.3 Tata Consultancy Services Market Performance (2017-2022)
9.1.4 Recent Development
9.1.5 SWOT Analysis
9.2 CBRE Group
9.2.1 CBRE Group Basic Information, Manufacturing Base, Sales Region and Competitors
9.2.2 BPO Product Profiles, Application and Specification
9.2.3 CBRE Group Market Performance (2017-2022)
9.2.4 Recent Development
9.2.5 SWOT Analysis
9.3 NCR Corporation
9.3.1 NCR Corporation Basic Information, Manufacturing Base, Sales Region and Competitors
9.3.2 BPO Product Profiles, Application and Specification
9.3.3 NCR Corporation Market Performance (2017-2022)
9.3.4 Recent Development
9.3.5 SWOT Analysis
9.4 Genpact
9.4.1 Genpact Basic Information, Manufacturing Base, Sales Region and Competitors
9.4.2 BPO Product Profiles, Application and Specification
9.4.3 Genpact Market Performance (2017-2022)
9.4.4 Recent Development
9.4.5 SWOT Analysis
9.5 Sodexo
9.5.1 Sodexo Basic Information, Manufacturing Base, Sales Region and Competitors
9.5.2 BPO Product Profiles, Application and Specification
9.5.3 Sodexo Market Performance (2017-2022)
9.5.4 Recent Development
9.5.5 SWOT Analysis
9.6 Wipro
9.6.1 Wipro Basic Information, Manufacturing Base, Sales Region and Competitors
9.6.2 BPO Product Profiles, Application and Specification
9.6.3 Wipro Market Performance (2017-2022)
9.6.4 Recent Development
9.6.5 SWOT Analysis
9.7 Transcosmos
9.7.1 Transcosmos Basic Information, Manufacturing Base, Sales Region and Competitors
9.7.2 BPO Product Profiles, Application and Specification
9.7.3 Transcosmos Market Performance (2017-2022)
9.7.4 Recent Development
9.7.5 SWOT Analysis
9.8 Blackstone Group
9.8.1 Blackstone Group Basic Information, Manufacturing Base, Sales Region and Competitors
9.8.2 BPO Product Profiles, Application and Specification
9.8.3 Blackstone Group Market Performance (2017-2022)
9.8.4 Recent Development
9.8.5 SWOT Analysis
9.9 Sykes
9.9.1 Sykes Basic Information, Manufacturing Base, Sales Region and Competitors
9.9.2 BPO Product Profiles, Application and Specification
9.9.3 Sykes Market Performance (2017-2022)
9.9.4 Recent Development
9.9.5 SWOT Analysis
9.10 ADP, LLC
9.10.1 ADP, LLC Basic Information, Manufacturing Base, Sales Region and Competitors
9.10.2 BPO Product Profiles, Application and Specification
9.10.3 ADP, LLC Market Performance (2017-2022)
9.10.4 Recent Development
9.10.5 SWOT Analysis
9.11 Synnex (Convergys included)
9.11.1 Synnex (Convergys included) Basic Information, Manufacturing Base, Sales Region and Competitors
9.11.2 BPO Product Profiles, Application and Specification
9.11.3 Synnex (Convergys included) Market Performance (2017-2022)
9.11.4 Recent Development
9.11.5 SWOT Analysis
9.12 Accenture
9.12.1 Accenture Basic Information, Manufacturing Base, Sales Region and Competitors
9.12.2 BPO Product Profiles, Application and Specification
9.12.3 Accenture Market Performance (2017-2022)
9.12.4 Recent Development
9.12.5 SWOT Analysis
9.13 Infosys
9.13.1 Infosys Basic Information, Manufacturing Base, Sales Region and Competitors
9.13.2 BPO Product Profiles, Application and Specification
9.13.3 Infosys Market Performance (2017-2022)
9.13.4 Recent Development
9.13.5 SWOT Analysis
9.14 VXI Global Solutions
9.14.1 VXI Global Solutions Basic Information, Manufacturing Base, Sales Region and Competitors
9.14.2 BPO Product Profiles, Application and Specification
9.14.3 VXI Global Solutions Market Performance (2017-2022)
9.14.4 Recent Development
9.14.5 SWOT Analysis
9.15 WNS Global Services
9.15.1 WNS Global Services Basic Information, Manufacturing Base, Sales Region and Competitors
9.15.2 BPO Product Profiles, Application and Specification
9.15.3 WNS Global Services Market Performance (2017-2022)
9.15.4 Recent Development
9.15.5 SWOT Analysis
9.16 Capgemini
9.16.1 Capgemini Basic Information, Manufacturing Base, Sales Region and Competitors
9.16.2 BPO Product Profiles, Application and Specification
9.16.3 Capgemini Market Performance (2017-2022)
9.16.4 Recent Development
9.16.5 SWOT Analysis
9.17 Teleperformance
9.17.1 Teleperformance Basic Information, Manufacturing Base, Sales Region and Competitors
9.17.2 BPO Product Profiles, Application and Specification
9.17.3 Teleperformance Market Performance (2017-2022)
9.17.4 Recent Development
9.17.5 SWOT Analysis
9.18 Conduent, Inc.
9.18.1 Conduent, Inc. Basic Information, Manufacturing Base, Sales Region and Competitors
9.18.2 BPO Product Profiles, Application and Specification
9.18.3 Conduent, Inc. Market Performance (2017-2022)
9.18.4 Recent Development
9.18.5 SWOT Analysis
9.19 Cognizant
9.19.1 Cognizant Basic Information, Manufacturing Base, Sales Region and Competitors
9.19.2 BPO Product Profiles, Application and Specification
9.19.3 Cognizant Market Performance (2017-2022)
9.19.4 Recent Development
9.19.5 SWOT Analysis
9.20 TTEC Holdings Inc.
9.20.1 TTEC Holdings Inc. Basic Information, Manufacturing Base, Sales Region and Competitors
9.20.2 BPO Product Profiles, Application and Specification
9.20.3 TTEC Holdings Inc. Market Performance (2017-2022)
9.20.4 Recent Development
9.20.5 SWOT Analysis
9.21 Alorica
9.21.1 Alorica Basic Information, Manufacturing Base, Sales Region and Competitors
9.21.2 BPO Product Profiles, Application and Specification
9.21.3 Alorica Market Performance (2017-2022)
9.21.4 Recent Development
9.21.5 SWOT Analysis
9.22 HP Infosystem
9.22.1 HP Infosystem Basic Information, Manufacturing Base, Sales Region and Competitors
9.22.2 BPO Product Profiles, Application and Specification
9.22.3 HP Infosystem Market Performance (2017-2022)
9.22.4 Recent Development
9.22.5 SWOT Analysis
10 Research Findings and Conclusion
11 Appendix
11.1 Methodology
11.2 Research Data Source
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