Digital technologies are proving to be essential for training, adult education and human resource development within many organizations. In recent years, driven by the changes that needed to take place to many workplaces as a result of the pandemic, the use of digital training materials has significantly increased.
The use of digital training tools in the workplace has seemingly enabled companies to train more personnel faster and to use content that is up-to-date. The digital approach also means that employees can start and stop training according to the needs of the workplace and also complete training in different spaces, including remotely at home. This is assuming that the content is worthwhile.
Studies considering affective reactions (the physical and emotional reaction that a person has to a situation) of trainees who have participated in webinar-based training programs have generally been positive, demonstrating that the ability to understand and retain information is generally higher.
Well-designed and curated content is important. This is not only with the design of the training (or with the technical or point and click aspects of the software) but in terms of structuring the assessment. For example, by offering assessment feedback after rather than during training has been shown to lead to higher efficacy beliefs and transfer.
An example of a digital tool is ExpertusONE, which is an enterprise learning management system (LMS). The system has been undergoing some innovations and these have been shared with Digital Journal via CEO Ramesh Ramani and they provide an example of the potential scope for a digital learning system.
The recent updates include a personalized digital record of learning and certifications and artificial intelligence implementation. What these changes signal is a means for companies to undertake personalisation the corporate learning experience. This means that employees are left interacting with less of a colder ‘corporate feel’ to their development tools and have more opportunity to interact with content that they feel more comfortable with.
Other innovations with the ExpertusONE digital training include the use of a QR-code-based system that allows learners to showcase their credentials and prove their certifications. This pedagogy-enhancing technology also enables managers to verify that team members are compliant with industry regulations.
According to Ramani: “Everyone wants a personalized experience, and we feel that this is especially important in the world of corporate learning where employees must regularly complete training…That’s why we’re so excited to roll out these game-changing updates to our LMS platform, which we believe will save companies hours of valuable administrative time while allowing users to train more effectively, retain more information, and grow their skills.”
