nordstrom News

Nordstrom’s success building customer experiences across its many channels is the reason why the firm has exceeded the earnings expectations of most stock market analysts, says Darin Archer, Chief Strategy Officer at Elastic Path.

Nordstrom just reported better-than-expected fourth quarter results. A big component of their success comes from its ‘Nordy Club’ loyalty program, which it reported has over 11 million members.

Nordstrom has announced it is acquiring two independent tech startups, BevyUp and MessageYes, to develop its portfolio of digital store solutions. BevyUp lets store staff communicate with customers, while MessageYes sends personalised mobile messages.

The downturn turned us into bargain bloodhounds. Maybe this is the beginning of the end of department stores and malls as we know them.

Seattle - Nordstrom has announced plans to open two new stores in upstate New York. The first will be located at the Colonie Center in Albany. The other is planned for Buffalo.

Nordstrom Inc JWN.N is postponing the opening of its discount Rack stores in Canada until 2017, to focus on the launch of its full-line department stores there, its first department stores abroad.