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Help desk News

Comcast labels customer 'A-hole' in new low for the company

For a long time, Comcast has been notorious among its customers for poor customer service, but in its latest stunt the giant telecom company proves its detractors correct and proves that the company is the problem, not its customers.

What Tech Support Looked Like 500 Years Ago

This is what happened when the newest piece of technology, the book, was introduced.

Internet Help Desk - Behind the Scenes

What goes on behind the scenes of an internet help desk, a very funny interpretation of what "Internet" help desks do.

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