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Q&A: Why customer service channels need automating Special

Maintaining multiple customer service channels is vital for a modern business, such as phone, email, live chat, SMS and social media. To add to this list are chatbots, and new analysis from Helpshift provides an insight.

Scientists overcome the major issue of large fibre optic networks

Scientists have discovered a way to keep data moving at high speeds over very long fibre optic networks by preventing the signals from weakening. It removes a key limitation of fibre today and could make future networks faster and significantly cheaper.

Content hungry YouTube announces 60 new 'channels'

Google-owned YouTube, the planet's most popular video-sharing site, has set its sights on expanding its array of "channels," not only in the US, but across several European countries as well. Hopes are to broadcast what can't be done on TV.

Energy-saving light bulbs may change TV channels randomly

A Philips Electronics spokeswoman admitted that energy-saving light bulbs can interfere with television remote control devices.

Branded Video Channels Coming to MySpace

More TV Channels are coming to MySpace such as National Geographic, New York Times, Reuters etc.,

Reggie: New Channels & Downloadable Content for Wii Coming

Where Are All The Wiis, DS Lites? Nintendo Exec Has The Answer

The Future of Wii Channels !

What else should Nintendo add?

Tennis Channel and ESPN 2 to share Grand Slam Airing Rights

ESPN 2 and the TENNIS CHANNEL have come to an agreement sharing the TV rights for the French and Australian opens for the next 4 years.

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