Global Voice and Speech Analytics Market Analysis, Trends & Challenges During the Forecast Period, 2019-2023

Dublin, Oct. 10, 2019 (GLOBE NEWSWIRE) -- The "Voice and Speech Analytics Market by End-users and Geography - Forecast and Analysis 2019-2023" report has been added to ResearchAndMarkets.com's offering.

Global Voice and Speech Analytics Market: About this market

The voice and speech analytics market analysis considers sales from large enterprise and small and medium-sized enterprise end-users. Our analysis also considers the sales of voice and speech analytics in APAC, Europe, North America, South America, and MEA. In 2018, the large enterprise segment had a significant market share, and this trend is expected to continue over the forecast period. Factors such as the rising demand for quality assurance will play a significant role in the large enterprise segment to maintain its market position. Also, our global voice and speech analytics market report looks at factors such as growth in emotion analytics, demand from growing BPO sector, and adoption of speech analytics for financial trading. However, the accuracy of voice and speech analytics cost involved in setting up voice and speech analytics solution, and lack of skilled workforce may hamper the growth of the voice and speech analytics industry over the forecast period.

Global Voice and Speech Analytics Market: Overview

Growth in emotion analytics

There is an increase in the demand for emotion analytics because it helps in the improvement of business productivity and profitability. Emotion analytics is widely used in customer management to analyze the voice and speech of customers and better understand their behavior to help businesses and enterprises make strategic business decisions.The increasing demand for emotion analyticswill lead to the expansion of the global voice and speech analytics market at a CAGR of almost 18% during the forecast period.

Growing use of AI integrated with voice and speech analytics

The integration of AI with voice and speech analytics uses machine learning to improve the efficiency of categorization of voice and speech data. The AI-based categorization of voice and speech data can automatically and efficiently analyze words, acoustics, and sentiments as well as derive hidden opinions and emotions. AI integrated with voice and speech analytics helps in optimizing the pattern recognition process to derive critical insights proactively in the customer management domain. This efficacy of AI integrated with voice and speech analytics is expected to have a positive impact on the overall market growth.

Key Topics Covered:

PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

• Preface
• Currency conversion rates for US$

PART 03: MARKET LANDSCAPE

• Market ecosystem
• Market characteristics
• Market segmentation analysis

PART 04: MARKET SIZING

• Market definition
• Market sizing 2018
• Market size and forecast 2018-2023

PART 05: FIVE FORCES ANALYSIS

• Bargaining power of buyers
• Bargaining power of suppliers
• Threat of new entrants
• Threat of substitutes
• Threat of rivalry
• Market condition

PART 06: MARKET SEGMENTATION BY APPLICATION

• Market segmentation by application
• Comparison by application
• Onshore - Market size and forecast 2018-2023
• Offshore - Market size and forecast 2018-2023
• Market opportunity by application

PART 07: CUSTOMER LANDSCAPE

PART 08: GEOGRAPHIC LANDSCAPE

• Geographic segmentation
• Geographic comparison
• North America - Market size and forecast 2018-2023
• APAC - Market size and forecast 2018-2023
• Europe - Market size and forecast 2018-2023
• MEA - Market size and forecast 2018-2023
• South America - Market size and forecast 2018-2023
• Key leading countries
• Market opportunity

PART 09: DECISION FRAMEWORK

PART 10: DRIVERS AND CHALLENGES

• Market drivers
• Market challenges

PART 11: MARKET TRENDS

• Developments in conductor installation
• Rise in unconventional drilling activities
• Rise in deepwater and ultra-deepwater E&P activities

PART 12: VENDOR LANDSCAPE

• Overview
• Landscape disruption
• Competitive scenario

PART 13: VENDOR ANALYSIS

• Vendors covered
• Vendor classification
• Market positioning of vendors
• Acteon Group Ltd.
• AOS Orwell Ltd.
• Baker Hughes, a GE Co. LLC
• China Oilfield Services Ltd.
• Frank's International NV
• Koninklijke Wagenborg BV
• Overseas Petroleum Engineering Service Co.
• Pinnergy Ltd.
• Sanguine Oilfield Services LLP
• Solidgro Energy Sdn Bhd

Companies Mentioned

• audEERING GmbH
• Avaya Holdings Corp.
• Beyond Verbal
• Invoca Inc.
• NICE Ltd.
• ThoughtSpot Inc.
• Uniphore Software Systems Pvt. Ltd.
• Verint Systems Inc.
• VoiceBase Inc.
• VoiceSense Ltd.

For more information about this report visit https://www.researchandmarkets.com/r/fibuu7

CONTACT: ResearchAndMarkets.com
         Laura Wood, Senior Press Manager
         press@researchandmarkets.com
         For E.S.T Office Hours Call 1-917-300-0470
         For U.S./CAN Toll Free Call 1-800-526-8630
         For GMT Office Hours Call +353-1-416-8900