Tech & Science
The FBI have issued a warning to U.S. businesses about the growing threat of vishing attacks (‘voice phishing‘) that are seeking to steal corporate...
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The FBI have issued a warning to U.S. businesses about the growing threat of vishing attacks (‘voice phishing‘) that are seeking to steal corporate...
In terms of business improvements, utilizing call data includes strengthening customer relationships, increasing operational efficiencies, and gamifying team and agent performance. Versature, a Canadian...
Lebara currently has 5.3 million customers in Europe and Australia. It is looking to bring its services to another 11 nations, particularly North America,...
Rumours about the acquisition started leaking out online late last night, and this morning Microsoft confirmed it is acquiring Skype Global S.à r.l. from...
Digital Journal — It looks like owning a voice-over IP phone from Vonage has become a sweeter deal: a new service called V-Access lets...
Digital Journal — Carriers of Voice over Internet Protocol (VoIP) claim the old phone system will soon lie unused next to VHS players and...
Digital Journal — In the spring of 2002, in a swank and highly wired conference room, Bell Canada rolled out its first full-fledged line...
Digital Journal — In the spring of 2002, in a swank and highly wired conference room, Bell Canada rolled out its first full-fledged line...
The City of Mississauga now boasts the largest municipal IP telephony system in Canada. The project involved the transformation of the City’s voice and...
The City of Mississauga now boasts the largest municipal IP telephony system in Canada. The project involved the transformation of the City’s voice and...