Business
The survey was based on the responses from 282 CX practitioners, service leaders, experience designers, analysts and consultants.
Hi, what are you looking for?
The survey was based on the responses from 282 CX practitioners, service leaders, experience designers, analysts and consultants.
AI-powered pricing algorithms are influencing the way we shop and how much we can spend.
To gain these experiences, digital consumers are flocking to TikTok and Douyin, twin social media platforms that have embraced short-form video content.
When checking online reviews, scrutinise the language used before deciding to make a purchase.
Iconic Berlin department store KaDeWe said Monday it had filed for insolvency, as rising rental prices in Germany left it struggling to stay afloat....
Another useful tip is to use antivirus software to protect your computer and other devices from intrusive ads, malware, viruses, and ransomware.
Avoid using debit cards or checks as they are lacking in security measures in case you face an issue.
Many retailers have specific holiday return policies offering extended time frames that you can take advantage of. However, these can vary significantly...
Searching for a last minute gift? These are the ones to avoid.
Described as a love letter to the glamour fashion trends...which shopping display comes out best?