Tech & Science
The survey also finds that 43.4 percent say they will never trust AI customer service.
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Digital Journal
All posts tagged "Messaging"
World
Gaming and messaging giant Tencent has been told all its new apps and updates must be approved by the government.
Social Media
Taiwan's police said they had launched an investigation after more than 100 LINE messaging app accounts used by officials had been hacked.
World
You would have thought that the president would at least have felt some guilt after learning his nomination ceremony for his Supreme Court pick...
Business
Based on the high volume of email traffic, it is estimated that one third of the average worker’s in-office time is spent managing their...
Business
According to Sparkcentral’s new “State of Digital Customer Service in 2018” report, only 21 percent of enterprise contact centers use SMS/messaging for customer service...
Tech & Science
Duo launched back in 2016 as a new Google messaging service specifically targeting voice and video calling. The company packaged text messaging into its...
Tech & Science
Announced this week, the partnership sees Microsoft follow rivals including Google and Facebook in adopting Signal’s protocol. Originally developed for its own Signal messaging...
Tech & Science
Facebook said the app is supposed to give kids and parents a “fun, safer solution” to staying connected online. It allows kids to communicate...
Tech & Science
The study looked at several common “myths” surrounding digital messaging to determine whether apps really are eroding face-to-face communications. According to Facebook, its own...