Business
It is essential for new technologies to provide digital innovation and flexibility to your business that meets the rising expectations of customers.
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It is essential for new technologies to provide digital innovation and flexibility to your business that meets the rising expectations of customers.
Is there a disparity between the insurance provider's offering and the customer's needs?
To gain a fresh insight into supply chain trends and the year ahead, Digital Journal caught up with Richard Barnett, CMO of Supplyframe. Barnett...
Each year cloud continues to expand. In fact, the public cloud market is projected to reach 354.6 billion by 2022. However, these numbers don’t...
Anand Janefalkar, Founder & CEO of UJET provides some suggestions for Digital Journal readers in terms of developing the business and keeping the customer...
UJET, a provider of customer support communications and solutions, has outlined a set of ‘Customer Support Predictions’, compiled by company Founder and CEO Anand...
To make digital transformation effective it needs to focus on the customer, each component of the transformation process needs to be aligned and employees...
A recent study by Juniper Networks indicates that retail sales from chatbots will nearly double annually, reaching $112 billion by 2023, which is a...
By “the Amazon experience” this means simplifying the purchasing process and having technology that compiles and compares all of the options in one place,...
When building a chatbot, the overriding aim is to develop a system that closely replicates and simulates human conversation, while driving engagement and customer...