Tech & Science
LaptopMag phoned several agents as part of its annual Tech Support Showdown in which it tests the tech support of laptop vendors. The results...
Hi, what are you looking for?
Digital Journal
All posts tagged "Customer service"
Business
Time Warner Cable ranks dead last among a list of 300 companies surveyed by consumers for the American Customer Satisfaction Index. The cable TV...
Business
First reported by consumer advocate Christopher Elliott the cable company changed the name of one of its customers from Ricardo Brown to ‘A-hole’ Brown...
World
The story begins when Brother John Baptist, of the aforementioned monastery, took a flight in late November to Malawi to visit his sick mother....
Tech & Science
The customer posted a 38-minute excerpt of his conversations with various customer-service assistants on YouTube under the user name Gern Branston. The clip documents...