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With a focus on the growing needs of businesses, Statifi presents AI-powered solutions for customer service
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With a focus on the growing needs of businesses, Statifi presents AI-powered solutions for customer service
A look at the ways businesses can improve customer service with AI
A look at Gartner’s latest survey on chatbot adoption amongst 497 B2B and B2C businesses.
Not only is it hot as the devil outside, but travelers have an added reason to complain - canceled or delayed flights.
Businesses take note - with enough positive interactions that achieve the desired result, a genuine trust can be built.
As new legislative requirements emerge; businesses must look at compliance proactively instead of reactively to avoid reinventing the wheel each time.
Take a deep assessment on how you show up today both online and offline. Use tools and analytics to see how people respond to...
Procurement specialists deal with a lot of data and can waste time looking for information, such as documents and company policies related to contracts...
There are three items that top the list of the essential features that the typical consumer looks for when engaging with a brand.
The new survey data comes from the company CallMiner and it looks at the customer experience (CX), drawing on insights from the pandemic. The...