Business
Behind this interaction is the technical work of Tigran Bayburtsyan, an Armenian-born software engineer and entrepreneur whose solution tackles customer service's biggest hurdle: the...
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Digital Journal
All posts tagged "Customer service"
Business
The philosophy should be "AI First"—letting AI handle initial tasks but always allowing humans to review and adjust outcomes.
Business
Delivering an effortless customer experience amidst the substantial volumes of data and operational complexity is a significant challenge in today’s dynamic digital era. As...
Tech & Science
With a focus on the growing needs of businesses, Statifi presents AI-powered solutions for customer service
Business
A look at the ways businesses can improve customer service with AI
Tech & Science
A look at Gartner’s latest survey on chatbot adoption amongst 497 B2B and B2C businesses.
Business
Not only is it hot as the devil outside, but travelers have an added reason to complain - canceled or delayed flights.
Business
Businesses take note - with enough positive interactions that achieve the desired result, a genuine trust can be built.
Business
As new legislative requirements emerge; businesses must look at compliance proactively instead of reactively to avoid reinventing the wheel each time.
Business
Take a deep assessment on how you show up today both online and offline. Use tools and analytics to see how people respond to...