Business
Regardless of industry or company, a fundamental desire never goes away — the human desire to be taken care of and to matter
Hi, what are you looking for?
Regardless of industry or company, a fundamental desire never goes away — the human desire to be taken care of and to matter
A look at the ways businesses can improve customer service with AI
Whether you’re new to the entrepreneurial game or not, most people know that having great interpersonal skills with customers is key to running a...
Chatbots in retail are increasing in popularity, as retailers seek to automate and to improve the customer experience. The popularity has been driven by...
The survey is titled “The Kony Digital Experience Index (KDXi) Survey”, and the main headline is that while businesses have invested nearly $5 trillion...
By implementing state-of-the-art product visualization and Configure, Price, Quote (CPQ) tools, companies can pay more attention to detail and optimization across the sales and...
Chatbots are important for many business offering 24/7 online services. This type of automation is designed to simulate how a human might behave in...
To make digital transformation effective it needs to focus on the customer, each component of the transformation process needs to be aligned and employees...
The pilot program is being tested at two Kroger locations, one in Monroe, Ohio, and the other in Redmon, Washington, where Microsoft is headquartered,...
Whether consumers know it or not, three next-generation technologies are playing a major role in shaping their experience with brands — and the future...