Business
According to Sparkcentral’s new “State of Digital Customer Service in 2018” report, only 21 percent of enterprise contact centers use SMS/messaging for customer service...
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All posts tagged "Communication"
Tech & Science
The new technology works by electrodes being fitted to the face and jaw of the user, designed to pick up otherwise undetectable neuromuscular signals....
Tech & Science
Duo launched back in 2016 as a new Google messaging service specifically targeting voice and video calling. The company packaged text messaging into its...
Tech & Science
In a news post today, Facebook said over 17 billion video chats were made on Messenger last year. The figure has more than doubled...
Business
The report comes from Market Research and it is titled “Global Interactive Whiteboards Market Performance by 2026: Smart Technologies.” The report draws out the...
Tech & Science
Technologists from the University of Alabama at Birmingham have devised an automated verification model aimed at boosting the security of voice over Internet communication,...
World
Mobile phone access was partially restored in war-torn eastern Ukraine on Friday after it was lost more than a week ago, the last major...
World
Almost two million people lost mobile phone access in war-torn eastern Ukraine after the last major provider in the devastated region suffered a fibre...
Business
Total Access Communication Public Company Limited (or DTAC) is the third-largest mobile phone provider in Thailand (AIS and True are the biggest). DTAC has...
Business
Microsoft’s core focus in recent years has been with providing intelligence services to companies to help with the digital transformation of their internal and...