Life
Technology is finding new ways for healthcare to be more seamless for patients and clinicians. This means many companies are turning to and creating...
Hi, what are you looking for?
Technology is finding new ways for healthcare to be more seamless for patients and clinicians. This means many companies are turning to and creating...
Adrian Abramovich was accused of flooding consumers with 97 million phone calls touting fake travel deals, according to Fortune. Abramovich admitted the calls but...
For some companies it might be quite convenient not to let on to someone if they are listening to a human operator a chatbot,...
An example from Seattle, Washington As many of us would when he found a parking ticket on his windshield, Dan Lear a resident of...
The number of email and phone-based customer service interactions has fallen by 7% in the U.S. since 2016, Business Insider reported this week. Data...
M launched back in August 2015 and represented a unique take on AI-powered digital assistance. Rather than rely wholly on computer automation, M was...
Checking for care The project is being developed as part of Microsoft’s Healthcare NeXT initiative. The company’s trying to find ways of offering digital...
The agent learns “independently” whenever it completes a new chat with a user. This allows it to add it to its “core knowledge” of...
For years, traditional banks have struggled to adopt new technology at the same pace as consumers. This is now starting to change, spurred in...
-Over the next few years, chatbots will become a ubiquitous component of the customer service experience. -Phone centers may become a thing of the...