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Betsson Group is one of the world’s largest gaming groups, consisting of multiple brands including Betsafe.com, Betsson.com, NordicBet.com and CasinoEuro. Through these companies, Swedish-based...
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Betsson Group is one of the world’s largest gaming groups, consisting of multiple brands including Betsafe.com, Betsson.com, NordicBet.com and CasinoEuro. Through these companies, Swedish-based...
Consumers are abandoning traditional customer service channels and are looking for new and more convenient ways to interact with companies. Here email and telephone...
This is the view of Tara Kelly, who is the CEO of SPLICE Software. Kelly refers to this rapid (but flawed) adoption as “blood...
A survey conducted by for Software Advice has found 81 percent of small medical practices are interested in artificial intelligence and machine learning-based tools...
A claim that the chatbot can diagnose medical conditions equal to a general practitioner (family doctor) has led to a disagreement between the Babylon...
Technology is finding new ways for healthcare to be more seamless for patients and clinicians. This means many companies are turning to and creating...
Adrian Abramovich was accused of flooding consumers with 97 million phone calls touting fake travel deals, according to Fortune. Abramovich admitted the calls but...
For some companies it might be quite convenient not to let on to someone if they are listening to a human operator a chatbot,...
An example from Seattle, Washington As many of us would when he found a parking ticket on his windshield, Dan Lear a resident of...
The number of email and phone-based customer service interactions has fallen by 7% in the U.S. since 2016, Business Insider reported this week. Data...