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Chatbots in retail are increasing in popularity, as retailers seek to automate and to improve the customer experience. The popularity has been driven by...
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Chatbots in retail are increasing in popularity, as retailers seek to automate and to improve the customer experience. The popularity has been driven by...
Chatbots are important for many business offering 24/7 online services. This type of automation is designed to simulate how a human might behave in...
Currently programmed with natural language processing (NLP), chatbots are trained to perform within a specific domain — meaning they are not capable of going...
A recent study by Juniper Networks indicates that retail sales from chatbots will nearly double annually, reaching $112 billion by 2023, which is a...
When building a chatbot, the overriding aim is to develop a system that closely replicates and simulates human conversation, while driving engagement and customer...
Betsson Group is one of the world’s largest gaming groups, consisting of multiple brands including Betsafe.com, Betsson.com, NordicBet.com and CasinoEuro. Through these companies, Swedish-based...
Consumers are abandoning traditional customer service channels and are looking for new and more convenient ways to interact with companies. Here email and telephone...
This is the view of Tara Kelly, who is the CEO of SPLICE Software. Kelly refers to this rapid (but flawed) adoption as “blood...
A survey conducted by for Software Advice has found 81 percent of small medical practices are interested in artificial intelligence and machine learning-based tools...
A claim that the chatbot can diagnose medical conditions equal to a general practitioner (family doctor) has led to a disagreement between the Babylon...