Business
Chatbots, although cost-efficient, have their limitations. They often can’t deviate from programmed answers or think on their feet like a service rep, and are...
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Digital Journal
All posts tagged "Automation"
Business
German car maker Audi will be making 9,500 of its 61,000 workers in Germany redundant between now and 2025in order to make more money...
Tech & Science
Among the key trends identified by Tonkean’s analysts are: App fatigue for both IT and businesses as automation consolidates different app functions. App fatigue...
Tech & Science
With the research, scientists at Max-Planck-Gesellschaft and New York University set out sought to assess if cooperation between humans and machines alters when the...
Tech & Science
The SYKES poll posed 17 questions to 1, 500 people who are currently working, across a range of industries. These ranged from how many...
Business
According to a new PwC report, 84 percent of business leaders state that implementing automation at scale will become necessary for companies to be...
Business
According to one survey, 76 percent of North American businesses are either already using automation in their company or plan to implement the tech...
Business
The importance of having an adequately trained workforce is necessary to assist employees adapt to change, so that they can work alongside robots. The...
Business
In order to capture the entirety of Boys Town’s contracts and their lifecycles, the nonprofit needed a complex contract lifecycle solution capable of supporting...
Business
Accenture is eliminating certain job roles that automation can now handle on its own. To retain the employees whose jobs are being replaced, Accenture...