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‘Slow computer’ is the most Googled tech problem

Google search data search reveals that computer speed is of paramount importance.

A live stream of sporting events using anywhere TV gives you a chance to be outside your home or office. — © BMW Group
A live stream of sporting events using anywhere TV gives you a chance to be outside your home or office. — © BMW Group

When it comes to technological searches using Google Chrome, at the top of the list comes ‘slow computers’, according to data gathered in relation to the U.K. This is perhaps a reference to certain brands of anti-virus software?

Coming in second place is ‘forgotten passwords’, followed by the ‘blue screen of death’, in third position.

In relation to the slow computer conundrum, Google has logs more than 57,000 queries every month related to frustratingly slow machines and devices. This comes from data collated by  PPC Shield (with the data provided to Digital Journal). Related search terms include: ‘How to speed up laptop’ and ‘Speed up Windows 10”.

The second place forgotten password searches records a mean of 44,050 searches made each month. This is especially in relation to a desire to change a password to access a service such as Gmail or Facebook.

In third place is the Windows ‘blue screen of death’, which is the dreaded notification that appears following a fatal system error to indicates a system crash. This generates 32,590 searches on average each month.

The UK’s fourth most-Googled computer problem is based on problems with Windows updates, with 21,050 monthly searches for terms like ‘Windows update fix’ or ‘Windows 10 update problems’.

Fifth on the list is another speed-related query, which is where people are hoping to find ways to speed up their Internet connection. This records a typical 20,850 searches per month.

The remaining items in the top ten are:

  • Windows 10 recovery
  • Reset Windows 10
  • Computer not starting
  • Mouse and keyboard not working
  • Printer not printing

These types of data are reflective of society’s continued reliance on digital technology and access to data, and the frustrations that go with accessing this form of technology.

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Written By

Dr. Tim Sandle is Digital Journal's Editor-at-Large for science news. Tim specializes in science, technology, environmental, business, and health journalism. He is additionally a practising microbiologist; and an author. He is also interested in history, politics and current affairs.

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