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Electric but problematic: Least reliable luxury EVs revealed

Porsche Macan Electric causes owners the most problems among luxury EVs.

The mega IPO comes as Porsche beefs up its electric ambitions with an electric version of the Macan, seen here at the Thailand International Motor Expo, due in 2024
An electric version of the Macan. — © Copyright AFP HECTOR RETAMAL/File
An electric version of the Macan. — © Copyright AFP HECTOR RETAMAL/File

Many aspire to own, and some are fortunate enough to do so, luxury electric vehicles. Yet some of these vehicles, despite their price tags, cause problems for their owners. The money spent on comfortable seats or sophisticated climate control does not necessarily mean the core components are sufficiently reliable.

Leading the list of worst quality vehicles is the Porsche Macan Electric since owners need to check for fixes online 25 times more often than other EV drivers. At the other end of the scale, the most reliable luxury EVs come from German manufacturers, with Audi and BMW models both appearing in the worst 10.

The data was collated by eCarsTrade who examined owner concerns across 30 luxury electric vehicles sold in the US market. The study tracked how often owners search online for problems with their specific car model, using terms like “[model] problems,” “[model] recall,” and “[model] battery issues.” The numbers were adjusted for how many of each car actually sold last year, letting popular and rare models compete on equal terms.

The 10 most problem-prone luxury EVs

ModelBrand2024 US EV salesSearch Volume for IssuesIssue Searches per 10K SalesIssues
Porsche Macan ElectricPorsche1,739.004,990.0028,694.65Low-beam headlamps calibrated too bright, which can dazzle oncoming drivers, plus early rear-view camera visibility issues.
Jaguar I-PaceJaguar3,304.008,200.0024,818.40High-voltage battery overheating and thermal-event risk; campaigns involve pack inspection or replacement plus software updates to monitor and limit risk.
Tesla Model STesla12,426.0027,580.0022,195.40Recalls for suspension, steering, displays and driver airbag modules; most fixes delivered via OTA software updates or component replacement.
Audi e-tron (original SUV)Audi2,894.002,820.009,744.30Early recalls over HV-battery cooling and sealing that could lead to overheating, plus brake-system and software campaigns.
Volvo XC40 RechargeVolvo2,995.001,540.005,141.90Battery-control software and HV-contactor faults that can suddenly cut drive power, plus braking-software glitches affecting B-mode/one-pedal braking.
Porsche TaycanPorsche4,747.001,230.002,591.11High-profile campaigns for HV-battery and inverter issues that can cause power loss and, in some cases, overheating; some vehicles had packs inspected or replaced.
BMW iXBMW15,383.002,520.001,638.17Same family of BMW HV-system recalls as the i4, with possible sudden loss of drive power.
Volvo C40 RechargeVolvo1,420.00180.001,267.61Possible loss or reduction of brake function in B-mode / one-pedal driving, especially downhill, plus earlier HV-contactor/power-loss issues.
BMW i4BMW23,403.002,700.001,153.70High-voltage system software/contactors can shut down, causing sudden loss of drive power.
Lucid AirLucid10,241.00950.00927.64Recalls for front-suspension hardware that can damage brake lines and a rear-motor wiring harness that can cut power; no large-scale HV-battery pack recall to date.

Looking at the top three:

 Porsche Macan Electric

The key facts…

  • 2024 US Sales: 1,739
  • Issue Search Volume: 4,990 monthly
  • Issue Searches per 10K Sales: 28,695

The Porsche Macan Electric causes owners the most problems among luxury EVs. Fewer than 2,000 of these cars were sold in America last year, but people search for their fixes 5,000 times every month. This means Macan owners are 25 times more likely to face issues than other EV drivers. The biggest complaints seem to be about headlights that shine too bright and rear camera problems that make it hard to see while backing up.

Jaguar I-Pace

The Jaguar I-Pace comes second among problem-prone EVs. Jaguar sold about 3,304 of these units last year, but 8,200 people searched for solutions to the problems it came with. That’s roughly every owner looking up fixes more than 2 times each month. The main issue is battery overheating, which could lead to fires. Jaguar manufacturers had to inspect battery packs and update software to prevent these problems, replacing them with newer models after safety risks were found.

Tesla Model S

Tesla’s Model S takes third place. More than 12K Model S were sold last year, while over 27K people looked up the car’s issues monthly. This makes the model most problematic in raw numbers among all luxury EVs. Common complaints include suspension failures, steering problems, and faulty airbag modules. Tesla sends wireless updates or replaces parts to solve these, but the frequent lookups for fixes indicate frustration among owners.

Perhaps manufacturers have yet to pinpoint how to build EVs with the same reliability they’ve achieved in gas-powered luxury cars.

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Written By

Dr. Tim Sandle is Digital Journal's Editor-at-Large for science news. Tim specializes in science, technology, environmental, business, and health journalism. He is additionally a practising microbiologist; and an author. He is also interested in history, politics and current affairs.

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