Elk Grove, California – On Monday, when working on a large white oak, Tree Service Experts Elk Grove made a mistake that put slight damage on the client’s roof. The Elk Grove tree pruning team missed a decaying branch which later broke off and knocked off several asphalt shingles from the roof. Being a company that takes responsibility for its mistakes, Tree Service Experts Elk Grove spent part of yesterday repairing the damage.
“The 80-foot white oak stood just 5 feet from the house,” said Ann Hoffman, the homeowner whose roof suffered damage. “The tree had a crown spread as wide as its height, with thick and heavy branches that needed to be removed and brought down slowly. The team was doing a great job, until a decaying branch snapped and started falling unexpectedly, totally out of control.”
“Luckily for the house,” said Ann Hoffman, “the professionals were very attentive to what was happening. Before the branch hit the house with all its force, they managed to catch it with a crane. Only part of the branch touched the roof. If the whole branch had landed on the roof, its weight and speed would have done a lot more harm.”
To see how Tree Service Experts Elk Grove helps tree owners visit the company’s website: https://www.thelocaltreeexpert.com/ca/elk-grove/.
After observing the whole problem unfold in front of her eyes, Ann Hoffman was ready to handle the costs of the roof repair. She believed the team of tree cutting professionals in Elk Grove had done everything in its power to avoid property damage.
“When the phone rung right after the tree pruning procedure,” said Ann Hoffman, “it was surprising to hear the Tree Service Experts Elk Grove CEO apologizing for the damage. He said his team would repair the damage, restoring the roof to its previous condition. The CEO was not willing to accept help from the family. He stressed that because his company had caused damage, the company had to repair it. He noted that the company’s clients aren’t allowed to spend money on property damages caused by the company’s team.”
Tree Service Experts Elk Grove reportedly arrived on Ann’s landscape early to catch her before she left for work. The company brought an experienced roof repair team. The team had already purchased the materials needed to complete the repair procedure.
“The team walked the family through the actions they intended to take to fix the roof,” said Ann Hoffman. “They were planning to remove all the damaged asphalt shingles and replace them with new ones of the same color and build. This would create the impression that the roof had never suffered any damage.”
When Hoffman’s family came back home later in the evening, the company had finished the repairs. The part of the roof that had suffered damage looked better than it did before the damage. Tree Service Experts Elk Grove reportedly did not leave the damaged asphalt shingles lying around on Ann’s landscape – they cleaned up after the repair project.
To understand how Tree Service Experts Elk Grove deals with unexpected damages, reporters contacted the company’s CEO.
“Since Tree Service Experts Elk Grove handles risky procedures,” said the company’s CEO, “it is fully insured. If something goes wrong when the company is handling professional tree services in Elk Grove, the team takes advantage of its insurance plan to facilitate repair. This means that fixing Ann Hoffman’s project was extremely easy for the company.”
The Tree Service Experts Elk Grove CEO added that the company’s tree-cutting professionals in Elk Grove always put safety first when working on trees. He added that the team of qualified professionals in Elk Grove works harder than expected to guarantee zero damages on commercial and residential properties.
Tree Service Experts Elk Grove office is located at 9228 Earl Fife Dr, Elk Grove, CA 95624, United States. The company can be contacted via +1 916-931-3177 and sales@thelocaltreeexpert.com
Media Contact
Company Name: Tree Service Experts Elk Grove
Contact Person: Beth Ridge
Email: Send Email
Phone: 916-931-3177
Address:9228 Earl Fife De
City: 95624 Elk Grove
State: CA
Country: United States
Website: https://www.thelocaltreeexpert.com/ca/elk-grove/
