In February 2021, American restaurant owners were surveyed about their interest in automating their kitchen technology to improve efficiency. Only nine percent of respondents said they were not interested in automation, compared to the 91 percent who said they were.
Technology has helped the restaurant business change and grow. To stay competitive and meet customer needs, the industry has always adapted to changes in consumer tastes and welcomed new technologies. The most recent example is voice-ordering artificial intelligence.
Restaurants can now use this technology to make their work easier, get more done, and give customers a better experience. Voice ordering has helped restaurants improve their customer service and develop new and interesting products, like digital menus, point-of-sale systems, and customer loyalty programs, as well as voice recognition, artificial intelligence, and robotics. This has enabled restaurant owners to stay ahead of the competition and better meet their customers' needs.
Introducing Xina AI
Xina AI is a voice-ordering system that is easy to use and makes it quick and simple to place an order. Customers can simply place orders by speaking through their mobile devices or at the restaurants' kiosks. Xina then asks follow-up questions about each item, such as size, flavor, cooking temperature, and other necessary order information.
Orders are sent to the kitchen and shown on the screens at the server stations. A color-coded order status shows when food is ready and when it has been delivered to the table. In restaurants with servers, customers are assured that their orders are taken correctly as the servers speak the orders into a mobile device.
The system also knows how to make more than 20,000 cocktails, even suggesting the glass it should be served in. Restaurants with a sophisticated wine list can use Xina?(TM)s wine sommelier function, which interactively answers questions about the restaurant's wine and suggests appropriate wine pairings. At the end of the meal, Xina will suggest desserts or after-dinner digestifs.
Benefits
Xina AI provides a number of benefits to restaurants, including speeding up the ordering process by allowing customers to speak their order rather than having the staff write it down or put it into the restaurant?(TM)s POS.
Voice ordering apps enable more precise orders. Customers who speak their orders are more likely to get exactly what they want, which reduces the likelihood of errors on the restaurant's end. This reduces customer dissatisfaction and complaints, ultimately improving the customer experience for everyone.
Xina helps restaurateurs save money. It does away with the need for paper menus, which can be expensive to print and replace. Furthermore, it can help reduce staffing and labor costs because employees can focus on other tasks rather than taking orders.
The app also helps customers have a more customized experience. They can view the menu at their convenience, place orders at any time, and even personalize them. Customers will experience a greater sense of value and appreciation, which will boost customer loyalty.
Conclusion
Xina is a full-service point-of-sale system that manages various restaurant types and can be used in conjunction with other POS systems. Mobile device and kiosk ordering, kitchen displays, server-assisted orders, and cashier mode are all part of it. Most importantly, Xina is cloud-based; there are no apps to download.
Voice-ordering apps like Xina AI will become more popular and accepted over time, and this new technology will continue to help the restaurant business.
Xina Ai
https://www.xina.ai/
COMTEX_426120722/2776/2023-03-07T21:05:46