Vital Solutions Add Revenue Cycle Management Services to Its Service Portfolio

PRESS RELEASE
Published March 1, 2023


Vital Solutions Inc., a leader in the account receivable management industry, announced its Revenue Cycle Management (RCM) offering to ensure that its healthcare provider clients are accurately paid for their services. The revenue cycle management solution is focused on outcomes and improving profitability.

With the introduction of RCM solution in their already extensive service portfolio, Vital is bringing an inclusive approach to accounts receivable by reviewing healthcare claims to drive payment and increase collections. In addition, the offering brings a new level of expertise to RCM, giving professional healthcare organizations the domain-specific RCM knowledge that Vital can offer. With expertise in debt collection across the healthcare vertical and third party debt collection across all 50 states, the ARM provider is uniquely positioned to collect revenue for its healthcare clients effectively.

During the pandemic, healthcare providers have endured high operating costs and the need to allocate more resources per patient. As a result, it makes ensuring they receive every dollar they have earned more critical than ever. Besides healthcare revenue cycle management solution that contributes to a better cash flow, Vital has representatives with years of experience resolving accounts with payers on behalf of its healthcare clients, helping the healthcare providers focus on what they do best – patient care.

Vital’s expertise in debt collection services and recovery is instrumental in reducing bad-debt and unpaid care for their healthcare clients. The company takes the burden of managing any payer's complex documentation requirements and time-consuming application process off of healthcare institutes' shoulders, leveraging its staff expertise with state-specific processes and eligibility requirements that drive payer applications from start to payment. Vital coordinates between payers, patients, families, or guarantors on behalf of a healthcare provider and provides experts to work directly with patients and their families to ensure error-free claim submission and minimal denial. In case of claim denial, Vital's experts analyze the documentation, identify and correct the information gap and re-submit the claim to ensure better coverage. It can ensure a more effective claim settlement.

Vital's RCM services also include revenue cycle analytics, which gives its clients complete visibility into revenue cycle operations to boost cash flow and drive informed business decisions. With revenue cycle analytics, healthcare institutes get an integrated view of the organization's financial performance with the ability to analyze by facility, payer, insurance plan, state, division, and time – helping medical institutes identify process challenges and more effective claim negotiations.

Vital also offers highly personalized patient engagement as part of its revenue cycle management services, which is crucial to RCM success. The company's staff ensures continuous communication with their clients' delinquent accounts, building a robust patient-provider relationship. It results in better debt collection that maximizes revenue for its clients.

About Vital Solutions

Vital Solutions, Inc. - a Fusion Group company is a well-known Accounts Receivable Management company in the US. Headquartered in Atlanta, Georgia, Vital offers customized first and third-party debt collection services to multiple industries, including Automotive Finance, Credit Card, Healthcare, FinTech Companies, Commercial, and other industries. Having centers in the US, Philippines and Jamaica, Vital provides its clients with a cost-effective, multichannel and compliant debt collection solution.

Release ID: 539791

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