Queue Management System Market 2023 Recognize the Global Growth, Statistics, CAGR,Revenue, Opportunities, Challenges, and Leading Players Analysis Forecast to 2029

PRESS RELEASE
Published January 31, 2023

Queue Management System Market Overview

The global queue management system (QMS) market size to grow from USD 462 million in 2022 to USD 762 million by 2028, at a Compound Annual Growth Rate (CAGR) of 5.7% during the forecast period.

Queue Management System Market 2023 research report covers obvious information regarding the development rate, market estimates, drivers, limitations, future-based demand, and revenue during the forecast period. The report explores the current outlook in global and key regions from the outlook of players, countries, product types and end industries.

Additionally, technology industry the report provides insights into the regional analysis that refuges different regions, contributing to the growth of the market. The Global Queue Management System Market consists of data collected from numerous primary and secondary sources. This information has been verified and validated by the industry analysts, thus provided that significant insights to the researchers, analysts, managers, and other industry professionals. This document further supports in understanding market trends, applications, specifications, and market.

Factors such as the increasing need to manage customer traffic and customer movement to boost productivity and the rising need to improve staff efficiency and enhance customer engagement during COVID-19 are driving the adoption of the QMS market across the globe. QMS can be used at any location undergoing a significant footfall. Most of the organizations prefer QMS solutions and services to shorten on-site customer wait times and reduce walkaways.

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Who are the Top Players Queue Management System Market?

Some of the major companies operating in the global Queue Management System market is ATT Systems, Seehash Softwares, Advantech, Lavi Industries, Skiplino, QLess, AKIS Technologies, Q-Matic, AURIONPRO, and XIPHIAS Software, Wavetec, AwebStar and Others.

Recent Developments:

  • In March 2021, SEDCO introduces a new series of self-service kiosks, enabling better customer experience and more efficient performance with less opex.
  • In December 2020, Advantech added two new models to its UTC-500 line — the UTC-515H 15.6 inch and UTC-520H 21.5-inch all-in-one touch computers.

Key Market Segments: Global Queue Management System Market

Queue Management System Market by Component, 2019-2028, (In USD Million)

Solutions

Services

Queue Management System Market by Queue Type, 2019-2028, (In USD Million)

Structured

Unstructured

Mobile Queue

Queue Management System Market by Deployment Mode, 2019-2028, (In USD Million)

Cloud

On-Premise

Queue Management System Market by Application, 2019-2028, (In USD Million)

Reporting And Analytics

Query Handling

Customer Service

Workforce Optimization

In-Store Management

Real Time Monitoring

Top Impacting Factors

Need to manage customer traffic and customer movement to boost productivity

A queue management system is an automated system designed to manage customer service or customer flow. It is primarily used to manage interactions with customers, both face-to-face and through information displayed on the screen. This system helps organizations to manage and control their queue of people. It offers various modules that users can use to process customer requests effectively. A QMS allows businesses to know exactly where inefficiencies are in the queue and continuously address these issues to ensure a consistently positive experience. The benefits of a QMS can span entire business, from increased customer satisfaction to increased business productivity.

Adoption of advanced technologies such as artificial intelligence and analytics

Artificial intelligence and analytics technology play a key role in the expansion of global queue management software market. It combines the analysis, storage, and processing of sensor data with computing using data analytics to enable and support effective customer queue management. With the advent of artificial intelligence and analytics, large companies can offer secure Queue Management Software with a variety of key features, such as online booking, intelligent call answering systems, self-service login, performance tracking, and real-time alerts and notifications.

Queue Management System Market Regional Insights

North America: The market in North America is expected to grow at a significant rate due to the high adoption of e-commerce and the increasing use of IoT and AI technologies. The U.S. and Canada are expected to be major contributors to the market growth.

Europe: The market in Europe is expected to grow at a significant rate due to the increasing adoption of e-commerce and the growing demand for contactless delivery options. The UK, Germany, and France are expected to be major contributors to the market growth.

Asia Pacific: The market in Asia Pacific is expected to grow at a significant rate due to the increasing adoption of e-commerce and the growing demand for Queue Management System Market in countries such as China, Japan, and South Korea.

Latin America: The market in Latin America is expected to grow at a moderate rate due to the increasing adoption of e-commerce and the growing demand for Queue Management System Market in countries such as Brazil and Mexico.

Middle East and Africa: The market in Middle East and Africa is expected to grow at a moderate rate due to the increasing adoption of e-commerce and the growing demand for Queue Management System Market in countries such as Saudi Arabia, UAE, and South Africa.

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TABLE OF CONTENTS

Global Queue Management System Market Research Report 2023 – 2029

Part 01: Executive Summary

Part 02: Scope of the Report

Part 03: Research Methodology

Part 04: Market Landscape

Part 05: Pipeline Analysis

Part 06: Market Sizing

Part 07: Five Forces Analysis

Part 08: Market Segmentation

Part 09: Customer Landscape

Part 10: Regional Landscape

Part 11: Decision Framework

Part 12: Drivers and Challenges

Part 13: Market Trends

Part 14: Vendor Landscape

Part 15: Vendor Analysis

Part 16: Appendix

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