Reuters Events: Connected Claims USA 2023 Announces Release of This Year's Official Timed Agenda and All-new Audience Profile

London, United Kingdom--(Newsfile Corp. - July 27, 2023) - Connected Claims USA 2023, Austin TX, September 26-27, 2023 - In just two months' time, North America's claims community will gather in Austin TX to enhance customer service, streamline claims processes, perfect carrier-vendor alliances, and create robust strategies, centered on people, data and claims innovation.

As the most important touchpoint in the customer lifecycle, claims organizations need to be on the front foot to deliver the reputation and retention rates that underpin insurance claims success.

With inflation and supply chain impacts, nuclear verdicts, changing customer expectations and an evolving ecosystem to navigate, there is unprecedented urgency to be agile and recalibrate focus to achieve claims excellence.

With this in mind, Reuters Events has just announced the official release of the research-driven two-day timed agenda, with all sessions detailed and the full schedule of networking activities, along with the brand-new audience profile - showcasing the organizations and senior leadership roles that are confirmed to attend.

The PDF version of the official Connected Claims USA 2023 agenda can be found here.

Here are some of the highlights, focused on the biggest talking points in the insurance claims industry:

• Critical main-stage discussions focused on driving claims transformation and the potential for AI and Automation featuring Mike Fiato (EVP & Chief Claims Officer, Liberty Mutual), Sean Burgess (Chief Claims Officer, Lemonade) and more…
• Presentation: Remove Organizational Barriers and Embrace Tomorrow's Culture
  Carey Bond, Head of Claims, Americas, Lloyd's
• Fireside Chat: Technology as an Enabler for Improved CAT Response
  Sean Serafin, VP Property Claims Operations, USAA
• Panel: No Touch, Low Touch or High Touch - Do you Know What your Customer Wants?
  Rachel Simon, SVP Executive & Professional Claims, Berkshire Hathaway Specialty Insurance
  Andrew Leeds, VP Claims, Plymouth Rock Assurance Corporation
  Kim Haugaard, SVP Policyholder Service, Texas Mutual
• Presentation: Navigate the Evolving Environment in Personal Lines Claims
  Laila Brabander, Head of North American Personal Lines Claims, Chubb
• Panel: Building A High Performing Claims Team
  Paul Measley, Chief Claims Officer, Plymouth Rock Assurance Corporation
  Jacqueline Tirpak, VP Corporate Claims Officer, Erie Insurance
  Angela Delude, Head of Claims Strategy, MassMutual

The timed agenda also features the full schedule of networking activities happening after both event days, with plenty of Texas BBQ and live music to truly embrace the spirit and atmosphere that Austin Texas - 'The Live Music Capital of the World' - has to offer for North America's claims community.

To get more information including the speaker lineup, registration details and sponsorship options, please contact Event Director, Alexander Bird - alexander.bird@thomsonreuters.com

Alexander Bird
Global Project Director, Insurance
Reuters Events
UK: +44 20 7513 8946
E: alexander.bird@thomsonreuters.com
W:https://events.reutersevents.com/insurance/connected-claims-usa

To view the source version of this press release, please visit https://www.newsfilecorp.com/release/174618