Interactive And Self Service Kiosk Market In-Depth Analysis, Emerging Trends and Forecast – 2033

PRESS RELEASE
Published February 10, 2023

The global interactive and self-services kiosk market will be worth more than US$ 25,300 Mn by 2022, predicts a fresh analysis from Persistence Market Research (PMR), showing an above-average compound annual growth rate during the projected period (2017-2022). Numerous industries, including retail, hospitality, healthcare, education, entertainment, and transportation, use kiosks in a variety of applications. In customer service procedures where human contact is not required, kiosks are finding use. Adoption is also being fueled by the use of these interactive platforms to maintain spontaneity in various retail offerings. These self-service systems are adaptable to the particular needs of businesses. Due to their expanding relevance in such commercial contexts, kiosk screens are becoming more and more prevalent in major shopping complexes and retail establishments. Kiosk systems are anticipated to play a bigger part in analytics in the upcoming years as businesses try to understand the purchasing habits of their customers. Users can access information on business, education, travel, communication, and entertainment via kiosks that have specialised software and hardware.

Interactive and Self-Service Kiosk Market
Interactive and Self-Service Kiosk Market

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In developing countries like Brazil, China, and India, demand for kiosk screens is continuously increasing. Strong urbanisation, industrialisation, and economic growth have all played a key role in fueling the market expansion in these nations. In contrast, kiosk screens are already quite commonplace in industrialised nations. Kiosk screen deployments are also benefiting from significant cost savings and a wider range of applications. Additionally, technological advancements are enabling businesses to use kiosks for more specialised needs. Self-service platforms are an ideal tool for a variety of operational tasks in organisations due to their very spontaneous and interactive nature. In the upcoming years, the adoption of self-service platforms in industrial settings is likely to be supported by the growing need for automation. The aforementioned elements are anticipated to fuel kiosk sales all across the world.

Key Insights from the Report Include:

  • In term of revenue, North America currently dominant the global market. The market in the region is expected to surge at an impressive CAGR of 8.2% during assessment period (2017-2022).
  • The market in North America is estimated to stand at over US$ 11,800 Mn by 2022-end. Market revenue from Europe is projected to expand at 10.9% CAGR during the forecast period. Over 2022, demand for kiosks is also expected to grow in the Asia Pacific excluding Japan (APEJ) region.
  • By model, the indoor segment is expected to retain its top spot over 2022. Currently, the segment accounts over 50% market share in terms of revenue and estimates reach a market valuation of nearly US$ 12,525.7 Mn toward the end of assessment period, expanding at a CAGR of 8.3%.
  • On the basis of end user, the ticketing and retail segment is expected to remain attractive in 2017 and beyond. These two segments collective represent for the largest revenue share of the market. Kiosks are finding widespread application in ticketing owing to their intrinsic advantages of hassles free and instant service processing.

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Competition Tracking

  • NCR
  • Dibold
  • Fijitsu
  • Crane
  • GRG Banking
  • Others.

are the leading companies profiled in the PMR’s report.

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Market Nomenclature

Region
  • North America
  • Latin America
  • Europe
  • Japan
  • APEJ
  • MEA
Model
  • Indoor Interactive and Self-Service Kiosk
  • Outdoor Interactive and Self-Service Kiosk
  • Wallmounted Interactive and Self-Service
End-User
  • Casinos
  • Hospitality
  • Banking and Financial Institution
  • Retail
  • Entertainment
  • Airport and Railways
  • Education
  • Ticketing
  • Other

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