Analysts: Voice AI Will Dominate Restaurant Industry

AI will be used in every part of the restaurant and food tech industries because it has so much potential. According to experts, the market for food and beverage companies using AI will reach $29.94 billion by 2026, growing at a rate of 45.77% compounded annual growth rate or CAGR.

In 2021, the United States, the United Kingdom, and Germany looked into how people use voice-activated searches. Voice assistant searches for health and wellness were more likely in all countries, with German and American users being the most eager. Four out of ten people who took the survey said they would use voice-activated technology when available.

As the world starts to recover from the COVID-19 pandemic, many American consumers and businesses are eager to try the latest restaurant technology, such as voice-ordering AI apps.

Xina: AI voice ordering that works

Xina AI, an upcoming restaurant voice-ordering technology developed by Quartile 3 Robotics, is an innovative way for customers to order food without having to learn or swipe their way through an application's screen layout.

It features a universal interface that customers can interact with the same way they would with a human. Xina understands customers' questions and always provides the correct answer, and if any additional information is required for an order, she will ask for it or follow up later.

Each table will have a unique QR code, and with just a quick scan, customers can place their orders through their phones without the help of the staff; orders are sent directly to the kitchen for preparation. The app also simplifies bill splitting without needing an app or a learning curve.

How restaurants can benefit from using Xina AI

Xina AI goes beyond its benefits in the ordering process, as it performs multiple functions. This includes upselling to increase the average order value by 20-60%, providing comprehensive analytics for better optimization of menus and expenses, and having the option to view and export customer data and purchase histories to make real-time menu, availability, and pricing changes.

For restaurants offering alcoholic beverages, Xina AI also has over 20,000 cocktail recipes in its system and a wine sommelier functionality that can answer wine list questions and recommend pairings. Overall, Xina AI's fast order-taking capabilities and innovative features can help restaurants cut labor costs without sacrificing customer satisfaction.

Unique from other voice-ordering apps

Xina is a full point-of-sale system that can be used in conjunction with other POS systems. Mobile device and kiosk ordering, kitchen displays, server-assisted orders, cashier mode, and fine dining "Call My Server" QR codes are all available. This makes it easier for restaurant staff to take orders and process payments quickly and accurately.

It is cloud-based, so there are no apps to download. The customer chooses their preferred interaction method?"either speaking, using the touch screen, or typing the order in the chat window?"and Xina handles the rest.

The app is highly secure, with end-to-end encryption and authentication. This ensures that customer data is kept safe and secure and that transactions are safe and secure.

Finally, Xina has a simple, intuitive user interface that is easy to use. This makes it easy for restaurant staff to learn how to use the system quickly and for customers to order food conveniently without frustration.

The bottom line

Businesses are increasingly willing to experiment with new ways to use voice technology and the data it provides. According to analysts, voice and speech recognition are becoming more popular as they improve accuracy.

Voice AI has proven to be a successful way to help reduce other labor costs as the minimum wage rises. According to data, voice AI technology can reduce employee chatter by up to 95%. Managers can then assist their employees in focusing on providing excellent food and service to their customers.

With all of these benefits, it's no surprise that analysts believe voice AI will soon dominate the restaurant industry. Voice AI will become more popular as customers become more comfortable with it and restaurants recognize the technology's cost-effectiveness and security benefits. This will have a significant impact on the restaurant industry, allowing restaurants to provide faster, more personalized service to their customers.

Xina Ai
https://www.xina.ai/

COMTEX_426121878/2776/2023-03-07T21:30:04