AI Customer Review & Reputation Management Tools For Local Businesses Announced

These new integrations arrive as part of Kyrios Systems' all-in-one business management platform. The platform offers a wide range of CRM functionality, and can now be used to directly manage customer impressions through pre-emptive outreach and cross-platform review aggregation.

To find out more, visit https://kyriossystems.com/reputation-management

Kyrios Systems explains that these features will help users track customer sentiment and implement improvements while also building better customer relationships overall and increasing the chances of a repeat sale. These features are intended especially for local businesses, which are most likely to be found online by up to 95% of customers.

Reviews have recently taken center stage as one of the most important components of online visibility; customers tend to trust unbiased reviews significantly more than company-created content, according to several studies. Businesses with higher review scores on Google tend to draw in measurably more business, for example, than local competition.

As Kyrios explains in their new announcement, though, star rating is not the only thing that matters when considering reviews. Customers also reported a desire to see a business engage with their customers, which is why Kyrios has implemented an AI-powered review follow-up system to respond to feedback automatically and on a personal level.

The Kyrios system will also collect customer data following a sale but, crucially, before that customer has left a review. As they explain, customers who have had negative experiences can then be contacted directly to rectify the situation before that experience ends up on the Google reviews page for all to see.

A spokesperson summarized the new update as follows, "Kyrios has designed an innovative reputation management module that automates review requests, filters negative reviews, and promotes positive feedback across major platforms like Google and Facebook. Our intuitive platform is designed to empower your business and take your online reputation to the next level."

These reputation management features join an expansive suite of other capabilities on the all-in-one Kyrios platform. All features are enabled in their basic subscription package; a no-cost demo of the system can be found at the link below.

Find out more at https://kyriossystems.com/reputation-management

Kyrios Systems
info@kyriossystems.com
+1 205 736 8422
1236 Blue Ridge Blvd
Hoover
AL
35226
United States

COMTEX_458579057/2824/2024-10-07T22:58:24