Customer Concerns Addressed by VinFast: A Review of Updates to Noise, Vibration, and Harshness in the VF 8

PRESS RELEASE
Published December 11, 2023

LOS ANGELES, CA / ACCESSWIRE / December 11, 2023 / VinFast, a Vietnamese automotive manufacturer, is committed to responding to customer feedback by implementing adjustments to their electric vehicles. The VinFast VF 8, which comes in two models, ECO and PLUS, was already a formidable choice in the electric SUV market, combining efficiency and performance. It boasts an impressive 264-mile EPA range on a single charge, and accelerates from 0 to 62 mph in just 5.5 seconds. With 402 horsepower and an 87.7 kWh usable battery capacity, the VF 8 delivers both power and an extended driving range, with a design that is on par with the top luxury brands. However, in response to customer feedback, VinFast has recently made impactful enhancements to the VF 8 to better address customer expectations for a more refined driving experience through improvements to Noise, Vibration, and Harshness (NVH) aspects.

Why is Noise Vibration and Harshness Important?

Drivers tend to overlook noise, vibration, and harshness, but it is an aspect that deserves attention whenever purchasing a new vehicle. For car manufacturers, addressing NVH in EVs is crucial not only for providing a quieter and more comfortable ride but also for countering the distinct sounds inherent to electric propulsion. Additionally, NVH concerns in EVs extend beyond just audible noise; vibrations can be felt in unexpected areas, necessitating a comprehensive approach to design that considers both acoustic and tactile aspects. By meticulously attending to NVH considerations in electric vehicles, car manufacturers can not only deliver a more refined driving experience but also dispel concerns related to perceived differences in performance and comfort compared to their combustion engine counterparts.

A Review of VinFast's Updates to NVH

The impressive integration of advanced noise-canceling engineering has notably resulted in a significant reduction in both road and wind noise for the VF 8. This enhancement definitively elevates cabin comfort for passengers, addressing a key aspect of the driving experience. The refinement extends beyond conventional standards, with a remarkable improvement in acoustic levels, particularly crucial for electric vehicles (EVs) aspiring to deliver unparalleled comfort. This heightened isolation from exterior noise not only enhances overall comfort but also fosters a tranquil driving environment, providing drivers with a more serene and enjoyable experience on the road.

VinFast has undertaken targeted improvements to key areas that improve the drive quality. Brake performance has been fine-tuned to align with customer expectations, incorporating actions such as Base Brake Calibration, Regenerative Brake Calibration, and adjustments to the IDB map. The result is a more responsive pedal reaction and feel, with better blending, bite, and modulation across various braking scenarios and speeds. The suspension system has undergone comprehensive tuning, encompassing vehicle height, damper tuning, and spring tuning. These adjustments significantly enhance both primary and secondary ride comfort, notably benefiting second-row seat passengers by reducing bumpiness and choppiness.

Aiming to fully optimize the driving experience, VinFast's focus on improving stability through vehicle control, power distribution, and powertrain systems stands out. These enhancements translate into improved stability during various driving conditions and reflect a clear intentionality in refining the driving dynamics of the VF 8. The combined efforts in NVH, vehicle dampening, and driving control underscore VinFast's dedication to delivering a well-rounded driving experience that prioritizes comfort, performance, and control.

It should also be noted that VinFast has made several improvements to the VF 8's thermal systems to further enhance cabin comfort as well. VinFast has introduced a new thermal layout and fine-tuned VCU/CCU calibrations, ensuring better cabin heating, even in extreme weather. The Air Conditioner (AC) system has also seen improvements, offering better stability and performance in cabin cooling. These upgrades aim to provide a more comfortable driving experience, especially in challenging weather conditions.

The Importance of a Customer-centric Manufacturing

Listening to customer feedback is imperative for any company striving for success and customer satisfaction. In the evolving landscape of sustainable transportation, input from current owners serves as a compass guiding companies toward successful improvements and innovations. VinFast is committed to actively engaging with customer feedback, particularly in refining the driving experience.

With these enhancements, the VF 8 not only offers an outstanding driving experience but also represents a remarkable fusion of affordable luxury and value.

Contact:

Andrew Mitchell
media@cambridgeglobal.com

SOURCE: VinFast



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