“Rising IT infrastructure and growing number of compliances are driving the managed services market.”
The managed services market size is expected to grow from USD 152.45 billion in 2017 to USD 257.84 billion by 2022, at a Compound Annual Growth Rate (CAGR) of 11.1%. The rising complexity of IT operations has forced enterprises to optimize their current infrastructure with the help of managed services. Managed services allow firms to focus on their core business by managing their non-core activities. With increasing complexities of technology solutions, most of the companies are looking for better solutions to automate or outsource the non-core parameters of a product life cycle. Managed service providers empower enterprises by managing their infrastructure effectively to improve efficiency and productivity. To manage the growing number of compliances, companies are partnering with the relevant managed service providers to remove regulatory compliance overheads. The managed service providers implement dynamic monitoring and reporting tools that reduce risks and prepare organizations for compliance audits and assessments.
“Managed data center services segment is expected to have the largest market size in the managed services market.”
Enterprises across the globe are facing challenges to effectively manage the exponentially increasing data volume. The increasing data volume has facilitated the growth of data centers across the world. This has further encouraged enterprises to adopt managed services to effectively manage their data center operations; further accounting managed data center services for the largest market share in the market. The managed data center services offered by managed service providers comprises services for server management and data storage and backup. Managed data center service providers take responsibility to proactively manage on-premise or cloud data center infrastructures.
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“The cloud deployment type for managed services is expected to grow at the highest CAGR during the forecast period.”
The cloud-based technology is the fastest-growing deployment type in the managed services market and is expected to grow at the highest CAGR during the forecast period from 2022 to 2031. IT budget constraints for installation and implementation of required hardware and software, limited IT support to manage and support managed services, and need for greater scalability are major factors that are likely to drive the adoption of cloud managed services in the coming years. The cloud-based deployment model offers higher agility than the on-premises deployment model.
“Asia Pacific (APAC) is expected to be the fastest growing region in this market during the forecast period.”
The APAC region is expected to experience extensive growth opportunities in the next few years in the area of managed services, following which, the region is expected to grow at the highest growth rate. Increased adoption of IT infrastructure by the enterprises in the developing countries is one of the driving factor facilitating the managed service market growth rate. Moreover, growing startup ecosystem in the region has added to the managed services market growth. Managed service providers empower the startup and SMEs by catering to their IT infrastructure needs as they lack in CAPEX and in-house capabilities. Government and BFSI institutions are emphasizing on going digital to improve their operational efficiency. Adoption of the digital mode by these verticals has leveraged the managed service providers in the region, thereby contributing to the high growth of the managed services market.
In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people.
The breakup of the profile of the primary participants is as follows:
• By Company: Tier 1 – 37%, Tier 2 – 47%, and Tier 3 – 16%
• By Designation: C-level – 46%, Director level – 36%, and Manager level – 18%
• By Region: North America – 26%, Europe – 30%, APAC – 22%, South America – 13%, and Middle East & Africa – 09%
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The managed services ecosystem comprises service providers such as IBM (US), Cisco (US), Accenture (Ireland), Fujitsu (Japan), Atos (France), Tata Consultancy Services (India), Wipro (India), Huawei (China), HCL (India), Ericsson (Sweden), Nokia Networks (Finland), DXC Technology (US), Dimension Data (South Africa), Unisys (US), and Netmagic (An NTT Communications Company) (India).
Research Coverage
The report includes in-depth competitive analysis of the key players in the managed services market, with their company profiles, recent developments, and key market strategies. The research report segments the managed services market by service types, deployment type, organization size, vertical, and region.
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