According to our latest market study on “Delivery Management Software Market to 2027 – COVID-19 Impact, and Global Analysis and Forecast – by Deployment Type (Cloud, and On-Premises); Enterprise Size (Small and Medium-Size Enterprises, and Large Enterprises); End User (Restaurant Delivery, Logistics, Courier Business, and Others); and Geography,” the market was valued at US$ 1594.25 million in 2019 and is projected to reach US$ 4011.82 million by 2027; it is expected to grow at a CAGR of 12.7% from 2020 to 2027.
Delivery management software is used in numerous industries to track shipments and ensure smooth delivery of goods to customers. The adoption of innovative delivery management software benefits companies through better customer satisfaction, improved asset utilization, and reduced fuel usage. The software connects the driver and the back-end offices via a single platform and offer all the information required by a driver for the delivery of an item.
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Impact of COVID-19 Pandemic on Delivery Management Software Market
The COVID-19 pandemic crisis is affecting the industries worldwide, and the global economy is anticipated to take the worst hit in 2020, as well as in 2021. The outbreak has created significant disruptions in primary industries such as logistics, retail, and e-commerce. The sharp decline in the international logistics business industry is negatively impacting the growth of the global delivery management software market. The factory shutdowns, travel bans, trade bans, and border lockdowns to combat and contain the transmission have adversely affected the logistics industry globally.
Growing Preference of E-Commerce Platforms Fueling Delivery Management Software Market Growth
E-commerce is one of the mature industries in the US, where consumers are highly inclined toward online shopping. According to the Census Bureau of the Department of Commerce, US retail e-commerce sales were US$ 160.3 billion for the first quarter of 2020, an increase of 2.4% from the fourth quarter of 2019. Thus, the growing e-commerce industries in APAC and North America are thriving in the business for delivery management software. The software is a bridge between the e-commerce companies and the logistic companies. Bridging this gap helps e-commerce businesses carry out seamless pickup and delivery operations with real-time tracking. With the help of delivery management, e-commerce gets better visibility and can grab a massive number of customer bases. Thus, this factor is scaling up delivery management software market size year-on-year.
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In 2019, APAC led the global delivery management software market with more than 31.1% revenue share, followed by North America and Europe. China, India, Japan, South Korea, and Australia are among the major countries contributing to the delivery management software market in APAC. The rising adoption of advanced technologies in the logistics industry boosts the rate of adoption of delivery management software. Companies invest in software to streamline their business operations. In APAC, the fastest-growing markets for e-commerce are India and China. Consumers of these countries are highly inclined toward online shopping; owing to rising internet penetration, online shopping trends are transforming several areas of e-commerce in the region. With the right technology and logistics, it is easy to provide online shopping services and ensure well-managed deliveries to customers, even in rural areas. Thus, these factors are propelling the growth of the market in APAC.
In 2019, North America stood second in the delivery management software market with a share of more than 27.7%, and it is anticipated to witness a steady CAGR from 2020 to 2027. This region is characterized by the presence of well-developed countries, strong industry base, and high technology adoption. The presence of fast-growing economics, rising automated technology adoption, and increasing internet penetration are among the prime factors driving the growth of the delivery management software market in North America. Other developing regions, such as the MEA and SAM, are also projected to grow at a steady pace owing to the increasing government initiatives to digitalize the economy with the adoption of advanced technologies.
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