Customer Relationship Management (CRM) Market Size, Share & COVID-19 Impact Analysis, By Component, By Deployment, By Enterprise Size, By Application, By Vertical and Regional Forecasts, 2021–2028
Fortune Business Insightspublished the latest research report on the Customer Relationship Management Market. In order to comprehend a market holistically, a variety of factors must be evaluated, including demographics, business cycles, and microeconomic requirements that pertain precisely to the market under study. In addition, theCustomer Relationship Management Marketstudy demonstrates a detailed examination of the business state, which represents creative ways for company growth, financial factors such as production value, key regions, and growth rate.
- The Global Customer Relationship Management Market was estimated to be valued at USD 57.93 Billion in 2021.
- The growth rate of the Global Customer Relationship Management Market is 12.5 %, with an estimated value of USD 145.79 Billion by 2029.
- The Global Customer Relationship Management Market is estimated to be worth USD 145.79 Billion by 2029.
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Report Details:
| ATTRIBUTE | DETAILS |
| Market Size Value in 2021 | USD 57.93 Billion |
| Growth Rate | CAGR of12.5 % from2022-2029 |
| Revenue forecast in 2029 | USD 145.79 Billion |
Driving Factor:
Driving Market Growth through Rapid Digital Transformation
CRM solution demand is expected to be driven by the integration of emerging technologies across business domains to improve operations and value delivery to customers. In addition, companies intend to implement business strategies and market trends in order to expand their geographical presence. Following data analysis, this strategy enables organizations to provide a better customer experience.
This Report Answers the Following Questions:
- What are the Customer Relationship Management Market growth drivers, hindrances, and dynamics?
- Which Customer Relationship Management Market companies would lead the market by generating the largest revenue?
- How will the companies surge the processes adoption amid the COVID-19 pandemic?
- Which region and segment would dominate theCustomer Relationship Management Market in the coming years?
Major companies in Customer Relationship Management Market Report are:
- Copper CRM, Inc. (U.S.)
- Infor, Inc. (U.S.)
- Infusion Software, Inc. (Keap) (U.S.)
- IBM Corporation (U.S.)
- Microsoft Corporation (U.S.)
- Oracle Corporation (U.S.)
- com, Inc. (U.S.)
- SAP SE (Germany)
- Adobe Systems, Inc. (U.S.)
- Zendesk, Inc. (U.S.)
Pre-Post COVID-19 Impact on Global Customer Relationship Management Market
COVID-19 is an infectious disease caused by the most recently discovered novel corona virus. Largely unknown before the outbreak began in Wuhan (China) in December 2019, COVID-19 has moved from a regional crisis to a global pandemic in just a matter of a few weeks.
In addition, production and supply chain delays were also witnessed during the second quarter which poised a challenge to the Customer Relationship Management Market, since end-user industries were still not operating at their full capacity.
Secondary Research:
This research study made extensive use of secondary sources, directories, and databases such as Hoover’s, Bloomberg BusinessWeek, Factiva, and OneSource to identify and collect information useful for a technical, market-oriented, and commercial study of the global Customer Relationship Management Market. Other secondary sources included company annual reports, press releases, and investor presentations, white papers, certified publications, articles by recognized authors, manufacturer associations, trade directories, and databases.
Primary Research:
Various sources from both the supply and demand sides were interviewed during the primary research process to obtain qualitative and quantitative information for this report. Primary sources included industry experts from the core and related industries, as well as preferred suppliers, manufacturers, distributors, technology developers, researchers, and organizations from all segments of the value chain of this industry. To obtain and verify critical qualitative and quantitative information, in-depth interviews were conducted with a variety of primary respondents, including key industry participants, subject-matter experts, C-level executives of key market players, and industry consultants.
Estimation of Market Size
The total size of the Customer Relationship Management Market was estimated and validated using both top-down and bottom-up approaches. These methods were also widely used to estimate the size of various market sub segments. The following research methodologies were used to estimate market size:
Extensive secondary research was used to identify the industry’s key players.
The revenues generated by the market’s leading players in molecular diagnostics have been determined through primary and secondary research.
All percentage shares, splits, and breakdowns were calculated using secondary sources and confirmed using primary sources.
KEY QUESTIONS ANSWERED:
- What is the Customer Relationship Management Marketsize and growth rate of the global and regional market by various segments?
- What is the Customer Relationship Management Market size and growth rate of the market for selective countries?
- Which region or sub-segment is expected to drive the market in the forecast period?
- What Factors are estimated to drive and restrain the Customer Relationship Management Market growth?
- What are the key technological and market trends shaping the market?
- What are the key opportunities in the market?
- What are the key companies operating in the market?
- Which company accounted for the highest Customer Relationship Management Market share?
Key Questions Answered in this Report
1) What were the pre and post-business impacts of COVID-19 on the Customer Relationship Management Market?
2) What is the market size, share?
3) Who are the top key players in the market?
4) What will be the future market of the Customer Relationship Management Market?
Key Offerings:
- Customer Relationship Management Market Size and Forecast by Revenue | 2022−2029
- Customer Relationship Management Market Dynamics Leading trends, growth drivers, restraints, and investment opportunities
- Market Segmentation A detailed analysis by product, by types, end-user, applications, segments, and geography
- Competitive Landscape Top key vendors and other prominent vendors
Table of Contents with Major Points:
1.Executive Summary
1.1. Market Snapshot
1.2. Global and Segmental Market Estimates and Forecasts, 2018-2029 (USD Billion)
1.2.1. Customer Relationship Management Market, by Region, 2018-2029 (USD Billion)
1.2.2. Customer Relationship Management Market, by Type, 2018-2029 (USD Billion)
1.2.3. Customer Relationship Management Market, by Application, 2018-2029 (USD Billion)
1.2.4. Customer Relationship Management Market, by Verticles, 2018-2029 (USD Billion)
1.3. Key Trends
1.4. Estimation Methodology
1.5. Research Assumption
2.Global Customer Relationship Management Market Definition and Scope
2.1. Objective of the Study
2.2. Market Definition and Scope
2.2.1. Scope of the Study
2.2.2. Industry Evolution
2.3. Years Considered for the Study
2.4. Currency Conversion Rates
3.Global Customer Relationship Management Market Dynamics
3.1. Customer Relationship Management Market Impact Analysis (2018-2029)
3.1.1. Market Drivers
3.1.2. Market Challenges
3.1.3. Market Opportunities
4.Global Customer Relationship Management Market Industry Analysis
4.1. Porter’s 5 Force Model
4.1.1. Bargaining Power of Suppliers
4.1.2. Bargaining Power of Buyers
4.1.3. Threat of New Entrants
4.1.4. Threat of Substitutes
4.1.5. Competitive Rivalry
4.1.6. Futuristic Approach to Porter’s 5 Force Model (2018-2029)
4.2. PEST Analysis
4.2.1. Political
4.2.2. Economical
4.2.3. Social
4.2.4. Technological
4.3. Investment Adoption Model
4.4. Analyst Recommendation and Conclusion
5.Global Customer Relationship Management Market, by Type
5.1. Market Snapshot
5.2. Global Customer Relationship Management Market by Type, Performance Potential Analysis
5.3. Global Customer Relationship Management Market Estimates and Forecasts by Type 2018-2029 (USD Billion)
5.4. Customer Relationship Management Market, Sub Segment Analysis
6.Global Customer Relationship Management Market, by Application
6.1. Market Snapshot
6.2. Global Customer Relationship Management Market by Application, Performance Potential Analysis
6.3. Global Customer Relationship Management Market Estimates and Forecasts by Application 2018-2029 (USD Billion)
6.4. Customer Relationship Management Market, Sub Segment Analysis
6.4.1. Others
7.Global Customer Relationship Management Market, by Verticles
7.1. Market Snapshot
7.2. Global Customer Relationship Management Market by Verticles, Performance Potential Analysis
7.3. Global Customer Relationship Management Market Estimates and Forecasts by Verticles 2018-2029 (USD Billion)
7.4. Customer Relationship Management Market, Sub Segment Analysis
8.Global Customer Relationship Management Market, Regional Analysis
8.1. Customer Relationship Management Market, Regional Market Snapshot
8.2. North America Customer Relationship Management Market
8.3. Europe Customer Relationship Management Market Snapshot
8.4. Asia-Pacific Customer Relationship Management Market Snapshot
8.5. Latin America Customer Relationship Management Market Snapshot
8.6. Rest of The World Customer Relationship Management Market
9.Competitive Intelligence
9.1. Top Market Strategies
9.2. Company Profiles
9.2.1. Keyplayer1
9.2.1.1. Key InDurationation
9.2.1.2. Overview
9.2.1.3. Financial (Subject to Data Availability)
9.2.1.4. Product Summary
9.2.1.5. Recent Developments
10. Research Process
10.1. Research Process
10.1.1. Data Mining
10.1.2. Analysis
10.1.3. Market Estimation
10.1.4. Validation
10.1.5. Publishing
10.2. Research Attributes
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Press Release Distributed by The Express Wire
To view the original version on The Express Wire visit Customer Relationship Management Market Projected to Surpass US $ 128.97 Billion During the 2021-2028 Forecast Timeframe | Fortune Business Insights
