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Reshaping modern workplaces: Technological solutions to boost employee experience

Formalised performance reviews and progression plans are key to employees’ career development.

Video calls like Zoom have become part of daily office life, but are worse for brainstorming, a new study shows
Video calls like Zoom have become part of daily office life, but are worse for brainstorming, a new study shows - Copyright AFP/File Noel Celis
Video calls like Zoom have become part of daily office life, but are worse for brainstorming, a new study shows - Copyright AFP/File Noel Celis

Technology has revolutionised the way work is performed. From large-scale changes to applications that improve productivity and which speed up the time-to-result.  

The aim of many technologies is to improve customer experience and employee efficiency. There are also some solutions that seek to boost the employee experience. The objective here is to support employees in their role so their loyalty is maintained.

The company Vitec are provided Digital Journal with some of the latest digital solutions that are improving the employee experience.

Delivering seamless video experiences

Videos have a place in the modern business world, whether this is to deliver training or inductions via recorded videos, share important business updates, or to allow employees to carry out research for their job.

The increased need for multicast enterprise video streaming has seen businesses struggle to balance network performance with demand. Delivering streamed video to multiple endpoints once needed dedicated servers.

The company cites its Vitec’s Multicast-to-the-Edge solution. This technology allows multicast videos to be delivered to multiple users without compromising network or infrastructure quality.

Improving performance reviews

Formalised performance reviews and progression plans are key to employees’ career development. Too many organisations take a scattered approach to this, which does not benefit the company or its people.

Technology allows leaders to manage this process in a more organized and efficient way. Performance reviews can be more structured and a solution like BambooHR allows for guided personal and managerial assessments. They also allow you to track employees’ training and progress towards their goals, which can be documented.

These solutions not only allow you to track employee progress since your last review but also to look forward, which is essential for successful performance reviews. 98 percent of employees want regular feedback from their managers, while businesses that provide this see a 14.9 percent lower employee turnover rate.

Replicating mobile experiences in the office

As consumer technology evolves, business technology should follow. Smartphones are now a staple in the everyday lives of workers, therefore there is a logic to ensure this applies to business functions.

As an example, apps like Hummingbird are designed to be used in the workplace and beyond, and they bring everyday business tasks into a format most of us are comfortable using. These apps allow employees working in a hybrid office and home environment to remotely book their days at the office, book rooms, and if your business utilises hot-desking, reserve a workspace. They can also request services such as technology support, cleaning, and catering.

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Written By

Dr. Tim Sandle is Digital Journal's Editor-at-Large for science news. Tim specializes in science, technology, environmental, business, and health journalism. He is additionally a practising microbiologist; and an author. He is also interested in history, politics and current affairs.

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