Opinions expressed by Digital Journal contributors are their own.
The value of offshore staffing lies in its strategic advantage, access to the world’s top 1% of talent, high retention rates, and an award-winning culture, while also delivering cost savings of up to 70%. A brand such as Outsourced helps B2B companies access the top 1% of global talent across multiple countries with a strong culture and high retention.
Today, Outsourced has grown into a global force with over 1,500 employees. With operations in the Philippines, India, Vietnam, Malaysia, Colombia, and Argentina, the company has evolved from a regional player into a global partner for businesses seeking skilled staff.
Meeting modern needs
“Every business has its own priorities,” said CEO Mike Larcher. “Whether that’s time zone alignment, budget, or specialist skills. Our multi-country expansion means we can now guide clients to the location that best fits their unique needs.”
However, the key is the company’s culture. Unlike other providers that frequently change staff, Outsourced invests in wellness programs, engagement efforts, and leadership training.
“Happy staff stay longer, and when they stay longer, they become more effective and deliver greater results for our clients,” explained Larcher.
Numerous examples serve further to highlight this aspect of the company’s work. For example, a Colombian developer who once struggled with job stability now leads a remote team for a Silicon Valley startup.
Similarly, a Filipino nurse considering leaving her profession rediscovered her purpose after joining an Australian telehealth firm. For these individuals, Outsourced is more than just an employer; it’s a pathway to opportunities that once seemed unreachable.
Transcending barriers and borders
The decision to expand was carefully considered. Outsourced’s leadership noticed a recurring pattern in client conversations: talent shortages weren’t merely a local issue but a worldwide challenge. Employers from London, San Francisco, and Sydney all shared similar concerns. The top talent was scarce, even more challenging to keep, and salaries were increasing faster than many companies could handle.
Achievements and awards
Since its establishment in 2012, Outsourced has experienced substantial growth. It began with a single employee and expanded by opening several offices and increasing its staff. Today, the company runs from state-of-the-art facilities, has dedicated support teams, and is firmly committed to ethical staff treatment. This dedication contributes to high staff retention rates, exceeding 98%.
Key milestones include securing ISO certifications for Quality Management Systems and Information Security in 2018, and growing the team to 1,000 members by January 2024.
In May 2024, Outsourced acquired Double Yolk, expanding its services to India. By September 2024, it was recognized as one of HR Asia’s Best Companies to Work for in Asia, reflecting Larcher’s dedication to staff happiness, wellness, and maintaining a vibrant workplace culture.
Building better tomorrows
Outsourced aims to become internationally recognized for providing the highest-quality offshore staffing solutions. To achieve this, Larcher says the team plans to grow to over 3,000 staff members by 2028.
Offshore staffing is an excellent solution if you’re having trouble finding, retaining, or affording talent locally. Outsourced grants access to the top 1% of talent, premium facilities, ISO certification, and a well-known company culture with a 98% retention rate. It offers “full-service” elements, managing recruitment, payroll, HR, support, compliance, and retention.
