Implementing digital transformation into your business is essential for success. But with technological advancements dominating the business world, it is important to assess the digital additions within a company to discover if they are making the expected improvements.
Business leaders often wonder where to start. Digital Journal has discussed different options with an Internet Protocol Television (IPTV) provider, and this has established five ways for employer consideration to improve digital experiences in the workplace.
Provide training on digital tools
There are plenty of ways digital additions will fit within a company, and there can be many purposes too. One benefit is that it can make employees’ working processes quicker, whether it be through upgrading devices or even the installation of software. With technology constantly changing, workers often have to adapt to new tools. It can be tricky for employees to familiarise themselves with new concepts that they have not used before.
It is important to provide regular training for employees. Not only will it make the transition easier for them, but tasks that require new technology will be completed at a quicker pace and to a high standard. Digital signage can be used to great effect in staff training, as it cannot only provide valuable information but also offers a sense of belonging too.
Keep up to date with digital trends
The COVID-19 pandemic placed emphasis on the necessity for digital implementations in the workplace with many businesses making adaptations in a time of need. However, the demand remains, with the global digital transformation market expected to reach $490 billion in 2025 compared to $300 billion this year.
Therefore, the future holds many opportunities to incorporate technology into a business, hence it is essential to set time within a company to research current trends and the uses of new technology. Conducting research will allow business leaders to gain insight into the benefits of various digital tools and assess which will be the right fit. With many businesses also looking to improve digital experiences, keeping up to date with trends and new tools helps a firm stay competitive.
Avoid leaving your remote employees behind
Currently, in the U.K., one in five employees work remotely. Despite this being the only solution for non-essential workers during the pandemic, working from home has remained even as lockdown restrictions eased. This was possible due to the implementation of technology during lockdown. Now, remote work has been successfully incorporated into traditional working life and businesses finding a balance between the two.
Remote work offers businesses the opportunity to hire people who are not local. Often a firm will have just as many employees working from home as in the office.
It is important to regularly check in with these employees and ensure that their digital tools are up to scratch, as this is much more important to them than it is for employees working in the office. Ensuring that software and devices are up to date is a necessity so that they can continue to complete their work to a high standard. Planning regular video calls reassures them that they are appreciated in the company and offers an opportunity to keep them connected.
Leave room for personalisation
Digital additions are often not a ‘one size fits all’, which is why an understanding of various technologies is beneficial. Investing in one tool may offer a big advantage to one specific role within your company, but it may be of no use to another. Therefore, it is good advice to plan ways to personalise digital tools for each role.
Offering personalisation ensures that the digital implementations are improving the employees’ digital experience, as well as making business investments worth the time and money.
Measure the progress of your digital additions
Progress monitoring is a vital part of adding digital transformations. A company may have integrated a new technology that is the perfect fit, but it remains important to monitor how successful it is within the workplace.
This can be done by comparing data of the new and improved process with the previous routine, or additionally through requesting customer reviews and feedback from employees.
By gathering results frequently, firms can measure the success of the digital experiences within the business and gain an insight into whether they need any extra technological tools or upgrades. Additionally, research suggests that businesses that track their goals are twice as likely to hit all their goals within a year.
In recent years, businesses have learned to rely on technology as a transformation step to become more fast-paced and adaptable. One option is to deploy solutions such as Internet Protocol Television (IPTV) distribution to remote users and employees working from home. Such options enables employees to access live and on-demand content, which can help them in their working day.
In addition, remote collaboration tools will help employees to keep in touch with colleagues. An important lesson is to understand why you are implementing different technologies and the benefits that employees or customers will see as a result.
