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digital transformation News

Expect digital transformation projects to take longer

Digital transformation remains the mission for many businesses, however progress is likely to be more rocky according to a new report from Gartner. Projects will most likely cost more and take longer to complete.

Robotic process automation is revolutionizing business

Many business sectors, that are dependent upon repeatable processes, have started to implement robotic process automation (RPA). Even more sophisticated data analysis is possible with Integrated Automation Platform, as with the AntWorks system.

Q&A: What is digital real estate? Special

Digital real estate is virtual property and it comes in many different forms and with interest from both sides of the market - buyers and sellers. The sector is going to even bigger in 2020, as an industry expert explains.

Q&A: IT professionals need to make the case for DX Special

If you're an IT decision-maker advocating for digital transformation in 2020, the last opportunity to make your case before the turn of the decade is about to pass by. Expert Kevin Bennett explains why time matters in making the case for DX.

IT Ops & Developer predictions for 2020 Special

IDC forecasted that global digital transformation (DX) spending would reach $1.18 trillion in 2019, and that by 2024 DX and innovation will directly account for over 50% of all IT spending – up from 31% in 2018. Leading experts provide analysis.

Digital transformation of the media is all about tailored content

The digital transformation of media is happening at a rapid pace, To survive, media companies need to introduce new content, services and tailored offerings, according to a new report from Accenture.

Q&A: Why most orgs now determine automation to be necessary Special

Businesses are increasingly turning to automation in order to save personnel time and to save the overall organization money. A leading expert explains how businesses cases for return-on-investment and new work opportunities can be structured.

Catch 22: Digital Transformation and its impact on cybersecurity

The development of technologies to support digital transformation offers many businesses benefits, but it brings cybersecurity risks. Many business leaders believe hackers are more advanced than software developers, according to a new study.

Artificial Intelligence driving the ‘next generation’ of jobs

The adoption of artificial intelligence employers will significantly change the U.K. job market over the coming years. More widely, it is expected that AI will create 133 million new jobs globally.

New study shows gap between B2B CX expectations and realities

The path towards digital transformation for businesses that primarily trade or offer services to other businesses is not smooth, with considerable gaps opening up between expectations and the current state, according to a new report.

BIO agency launches in Canada to drive Cx-led transformation

Toronto - The BIO Agency, a U.K.-based digital transformation agency, has launched in Canada with a mission to help businesses disrupt themselves and their industries by creating simple, seamless and intuitive customer experiences.

The major tech giants who are gobbling up AI startups

The so-called FAMGA group of companies - Facebook, Amazon, Microsoft, Google, and Apple - are the most aggressive purchasers of AI-innovating startups, according to new research.

Major investment planned for digital pathology market

Greater demand for faster and more accurate diagnoses are leading to major investments in digital pathology to support health services. Of the different areas of digital pathology, the digital PCR segment is anticipated to grow at the fastest.

Most execs rank 'people' as the barrier to digital transformation

A new survey of business leaders finds that 61 percent of company executives rank “people” as the primary barrier to achieving effective digital transformation.

Digital transformation success is all about the people

Digital transformation is not just about technology. It is equally about people, having people with the right IT skills where it matters and ensuring all within the businesses understand the journey that needs to be embarked upon.

Banking industry is the furthest ahead in digital tech adoption

A new survey assesses the digital transformation of banking and finds that when compared to healthcare, energy and utilities, plus other consumer and industrial products, banking is significantly ahead when it comes to digital maturity.

IoT adoption survey identifies leading key performance indicators

A new survey finds that most organizations introducing connected technology have put in place key performance indicators (KPIs) to measure success. However, the actual KPIs differ considerably by industry.

DX survey reveals high levels of enterprise-consumer disconnect

Kony, Inc. has unveiled a new survey which looks at the global investment and effectiveness of businesses’ digital transformation efforts. The survey shows a disconnect between enterprise investments and consumer experiences.

Q&A: Digital transformation expert predicts 2025 innovations Special

What do the next few years look like for digital transformation? Can we expect further life-altering innovations to emerge and completely change the way we live? Matt Mead, CTO of SPR provides some predictions.

Q&A: New report reveals Canadians increased use of digital tech Special

Simplii Financial has conducted a 'deep dive' into digital trends in Canada. Drawing on key statistics, the report shows on how reliant Canadians have become on digital technology. The study takes a critical look at the tech people are consuming.

Consumer-products companies waste 60% of DX investments: Survey

With consumer-products, a new report finds that close to $50 billion invested annually in digital advertising and trade spend is failing to drive positive return-on-investment. This drawn from a AlixPartners survey.

Waking up to change, how technology disrupts workplace culture

There is no one road to digital transformation — but the smoother journey focuses on culture as well as technology. While managers seek to combine the two, it stands that several technologies are affecting workplace culture.

Q&A: Tech solutions to establish a proactive CX approach Special

By utilizing next-gen technology solutions businesses can streamline sales, manufacturing and delivery processes in a way that significantly decreases roadblocks in the buyer journey, according to Kris Goldhair of KBMax.

Report: Cultural factors hampering construction digitialization

A new report finds that while the construction industry is making progress with digital transformation, especially being an early adopter of AI, the DX journey is hampered by cultural factors.

Digital transformation is causing C-suite tensions

Digital transformation is not only about technology, it's also about changes of practices which need to diffuse through an organization's culture. This needs to be begin at the top. A new report finds C-suite discord is a block to effective DX processes.

Workers are starting to embrace digital transformation

Greater numbers of workers are becoming accepting of digital transformation, according to a new survey. The survey relates to the staff employed by businesses, of different, sizes, located in the U.K.

Q&A: Understanding speech analytics: What do customers want? Special

How can businesses keep the customer satisfied? It takes a mix of customer journey insight, surveys and measurement, an omni-channel experience, augmented reality and virtual reality tech according to Jeff Gallino, of CallMiner

How Design Value Index can aid digital product development Special

London - To turn a feeling of an idea for a new digital product to reality requires a structured process. As raised at an Accenture training event, attended by Digital Journal, the Design Value Index is one such tool to help realize this.

Northern Ireland underestimates digital transformation costs

Belfast - The cost of digital transformation can be hard to predict, even for more apparently straightforward aspects like gravitating from a paper based system to a digital service, as the case of Northern Ireland reveals.

Q&A: How marketers can crack the code of complex sales Special

With the help of modern sales technology, marketers can gain the insight they need to help sellers close more deals, according to Theresa O’Neil, CMO of Showpad. O'Neil outlines the basis of a strategy.
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People at work  using laptops
People at work, using laptops
 Digital transformation  is the change associated with the application of digital technology in all ...
"Digital transformation is the change associated with the application of digital technology in all aspects of human society," Wikipedia.
Digital Journal
Contextual information is an important part of cloud technology  especially when talking to someone ...
Contextual information is an important part of cloud technology, especially when talking to someone in a call center.
Petiatil
Graph from a Microsoft study into digital transformation amongst small businesses
Graph from a Microsoft study into digital transformation amongst small businesses
Microsoft
Many of the key aspects of digital transformation  including robotics and automation. On display at ...
Many of the key aspects of digital transformation, including robotics and automation. On display at Accenture in London.
Graph from a Microsoft study into digital transformation amongst small businesses
Graph from a Microsoft study into digital transformation amongst small businesses
Microsoft
The “digital” alarm bell has been going off (literally and figuratively) now for over 20 years.
The “digital” alarm bell has been going off (literally and figuratively) now for over 20 years.
Bogomil Mihaylov
Willful landing page.
Willful landing page.
Willful
Millennial sentiments on automation
Millennial sentiments on automation
Deloitte
Untitled
Deloitte
Deployments of technologies is still low
Deployments of technologies is still low
Ovum
Lee Dale of consulting company Say Yeah says digital transformation is all about approaching a busin...
Lee Dale of consulting company Say Yeah says digital transformation is all about approaching a business from the customer perspective.
Say Yeah
Social media users are more likely to be enthusiastic about automation
Social media users are more likely to be enthusiastic about automation
Deloitte
Digital transformation is the transformation of business to the concept of  going paperless   which ...
Digital transformation is the transformation of business to the concept of "going paperless", which affects the whole segments of economy and society.
Eye-catching sign on the window of the Wellcome Centre in London  September 2017.
Eye-catching sign on the window of the Wellcome Centre in London, September 2017.
Untitled
Vonage
CIOs have new responsibilities in digital transformation
CIOs have new responsibilities in digital transformation
Pexels / Burst
Nordea Bank Lietuva
Nordea Bank Lietuva
Bearas
Just 1 in 10 digital transformation projects are successful - a worrying sign for tech leaders at es...
Just 1 in 10 digital transformation projects are successful - a worrying sign for tech leaders at established companies
Startup Stock Photos / Pexels
Graph from a Microsoft study into digital transformation amongst small businesses
Graph from a Microsoft study into digital transformation amongst small businesses
Microsoft

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