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Retail News

Simplifying travel planning through technology and AI: Interview Special

The way businesses and consumers book travel is set for further shake-ups as artificial intelligence becomes the norm. The process of planning travel is becoming simplified and easier.

Study: Old infrastructure holding back new in-store retail tech

The limitations of legacy infrastructure are forcing retailers to reconsider their plans for in-store tech. According to a study commissioned by retail software provider Zynstra, 98 percent of retailers would use more new tech if deployment was simpler.

Amazon claims record-breaking Australia launch

Sydney - Amazon's Australia launch was the company's biggest-ever opening day for orders, the US giant said Wednesday, but some shoppers were underwhelmed by the range of goods and prices on offer.

Black Friday sales have already passed $3.5 billion

Black Friday shoppers have spent more than $3.5 billion online. The deals have never been steeper. The demand for discounts and rise of online shopping could be a problem for some retailers if they fail to adjust their strategies.

Rebuilding the pharmacy from shop to digital: Interview Special

Washington - CaryRx is a pharmacy startup that has set out to rebuild the pharmacy concept from the ground up, through the use of a mobile app. To hear more about this next generation approach to pharmacies we spoke with company co-founder Areo Nazari.

Chinese consumers spend billions in 'Singles Day' shopping binge

Shanghai - China's smartphone-wielding masses unleashed billions of dollars in e-commerce spending Saturday as they rushed to snap up bargains on "Singles Day", billed as the world's biggest one-day online shopping festival.

In China's e-commerce boom, it takes a village

Xuzhou - Workers wielding screeching hand-held wood sanders toil overtime in Cheng Huaibao's bunk bed factory, rushing to prepare for the wave of orders about to break on manufacturing businesses like his across China.

Funfair operators block Paris over Christmas market row

Paris - Angry French funfair operators blocked major roads around Paris on Monday in protest at plans to axe the Christmas market on the prestigious Champs-Elysees because authorities deemed it tacky.

Amazon now lets you view items in your home using AR

Amazon has announced a new app feature that lets you view what items look like in your home using augmented reality. It uses Apple's ARKit platform to let you visualise online products inside your living area, helping you decide which one to purchase.

Croatia issues arrest warrant for retail giant chief

Zagreb - Croatian prosecutors said Saturday they issued an arrest warrant for the boss of ailing Balkans food and retail giant Agrokor, suspected of financial wrongdoing and currently outside the country.

The rise of cryptocurrency as an acceptable means of payment

Amsterdam - Should a business accept a cryptocurrency as a means of payment? This is a question that has its answer rooted in the particular business model. Certainly there are advantages for online businesses and this is a growing number.

Shopify to expand in Waterloo, hiring up to 500 new employees

E-commerce company Shopify announced today that it will expand its Waterloo operations, adding 300-500 additional employees over the next two to three years.

Croatia court orders arrest of retail giant boss

Zagreb - A Croatian court ordered Wednesday that the boss of ailing Balkans food and retial giant Agrokor, who is suspected of financial wrongdoing, be detained as soon as he returns to the country.

Police raid home of boss of indebted Balkans retail giant

Zagreb - Police on Monday raided the Zagreb home of the owner of ailing Balkans retail giant Agrokor after a months-long probe into possible criminal reasons behind the firm's financial woes, HRT television reported.

Survey shows retailers are underutilizing their location data

The company CARTO has announced the findings of its “State of Location Intelligence” survey. The survey polled midsize to large enterprises about their use (or otherwise) of locations analytics software.

Wal-Mart says it stopped fish imports from N.Korea-linked plant

New York - Wal-Mart said Thursday it no longer imports fish from a Chinese factory that employed North Koreans after a report said the US retailer may have inadvertently subsidized the nuclear-armed state.

Malaysian Muslim-only laundrette stirs anger

Kuala Lumpur - A Malaysian laundrette that banned non-Muslim customers sparked anger Tuesday as fears grow of creeping religious conservatism in the multi-ethnic country.

Best Buy drops Kaspersky products amid Russia concerns

Washington - US electronics retailer Best Buy has stopped selling products by leading computer security firm Kaspersky Lab amid concerns the company has links to Russian intelligence, the two companies confirmed Friday.

Travel retail catching up on e-commerce

Travel retail is big business, especially at major airports. This sector has, however, been slow to adopt digital technologies. This is about to change according to industry surveys.

Is automation creating retail jobs?

Automation could be creating jobs in retail. According to a new report, the rise of ecommerce is driving an increase in employment that’s sufficient to offset industry automation. The unexpected finding has been attributed to improved service quality.

Digital transformation in retail means even more targeting

Retailers are coming under pressure to incorporate digital strategies into their customer experiences. As they find themselves overshadowed by firms like Facebook and Google, retailers are having to employ more aggressive targeting to reach new customers.

Corporations are killing suburban office parks

The traditional suburban office park — a cluster of homogeneous, cubicle-filled buildings surrounded by large parking lots and highways — is dying in the US.

Walmart buys into voice shopping with new Google partnership

Google has announced a partnership with Walmart that will let you order household items using Google Assistant and your voice. It comes amid a surge in interest in voice shopping and transformative retail experiences. Google also offers free delivery.

Google and Walmart team up to take on Amazon

San Francisco - Walmart, the world's biggest retailer, and Google, the internet's predominant search engine, are teaming up in an attempt to challenge Amazon's growing dominance in online shopping.

Retailers using location analytics to improve customer experience

Consumers are starting to engage with businesses in new ways, using the Internet to post questions or to track orders. Rising consumer expectations in relation to when they will get their goods is driving interest in location analytics.

Alibaba profit nearly doubles on robust revenues

Shanghai - Chinese e-commerce giant Alibaba said Thursday its net profit almost doubled in the latest quarter on the back of solid revenue growth in its core shopping business and in cloud computing.

Trump renews attack on Amazon, claiming 'jobs lost'

Washington - President Donald Trump on Wednesday lashed out at Amazon, claiming the US online colossus is doing "great damage" to other retailers and destroying jobs.Trump, who has criticized Amazon in the past, offered no specific facts to back up his argument.

Meeting the consumer half-way: Starbucks goes digital

Seattle - Starbucks has undertaken a host of digital innovations, from reward schemes to online pay and collect ordering. The coffee chain has undertaken valuable innovations, helping it compete in the retail sector.

Amazon could let you try on watches, clothes in augmented reality

Amazon is investigating how it could use augmented reality technology to let you "try on" clothes and accessories before you buy. A new patent filed by the company details how a phone app would let you virtually "wear" items from Amazon's product pages.

In China, universities teach how to go viral online

Shanghai - A 21-year-old student walked around her campus in China using invaluable skills she learned in class: Holding a selfie stick aloft, she livestreamed her random thoughts and blew kisses at her phone.
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A woman shopping in Manhattan
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Journalist Caitlin Kelly provides a detailed account of the day to day life of someone working in re...
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Most Americans don’t have a travel bucket list, according to a new survey.
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A Currys store in Northern Ireland.
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