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Online retailer News

Op-Ed: Blogs offer a gateway to how the company is perceived by readers

Blogging has become one of the most important sections of a company's website to push forward distinct individual voice, an identity per say. It is also a resource for readers to educate themselves on what is available out there.

Keeping brick and mortar retail relevant

Atlanta - The American Customer Satisfaction Index for 2013 is out and there are some mixed messages for the retail sectors. For the first time since 2001, customer satisfaction within the Internet Retail categories have fallen almost 5 percent.

10 hour customer service call sets record

Las Vegas - Good customer service can sometimes be hard to find, and one Zappos customer put the companies motto of "Powered by Service" to the test.

Amazon sued by Kindle case and accessory maker

M-Edge Accessories LLC, a partner of Amazon who manufacturers Kindle cases, has filed a lawsuit against Amazon alleging the online retailer has been "sabotaging" their business.

Best Buy Unveils Plans for Digital Music Service to Rival iTunes' Supremacy

Digital Journal — Watch out, iTunes. Best Buy is coming after you. Yes, the Best Buy electronics retail megachain is developing a digital music store with SanDisk and software company RealNetworks.

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