Customer service News
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Toronto -
A lot of transit riders like to complain about the Toronto Transit Commission (TTC), such as its operators, the service and fare hikes. But a new survey suggests that TTC patrons are generally pleased with the city's public transit agency.
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Fairview Heights -
A 20 year-old Missouri woman is facing felony charges after allegedly attacking a waitress along with three other women for bringing the wrong order to their table.
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An item's price tag is more important to Canadian shoppers than customer service, according to a study of 3,500 Canadian shoppers by the COLLOQUY Canadian Retail Loyalty Index.
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Poor service has been found to be a significant reason for customer dissatisfaction.. Sears Auto Centers have been rated the worst for service recently, and the cell phone industry is rated poor. So where are the good guys?
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Everyone has experienced rudeness from a customer service representative or a monolithic company somewhere. The cumulative effect of bad customer service can cause many problems. So perhaps it’s time to get back to basics as in small town America.
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A T & T and the Communications Workers of America, are continuing talks well past the deadline. The possibility of a strike is ahead.
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Apple reminds me of Google in a lot of ways: Both are big corporations driven by profit, but the two companies maintain rosy images in the media and are consistently praised as being "for" the consumer. Apple is now walking further down that path.
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After providing tech support for one of its users, Microsoft customer service calls back whether the issue was resolved or not. In this case, the only problem was the fact it was 10 years later.
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The easiest way to fail when it comes to business is to not have an effective customer service department. A recent survey reported that 59 per cent of polled participants said they quit conducting business with a company because of poor customer service.
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Jet Blue's new promise to inmprove customer service
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Customer service Headlines
Not all travelers agree with new study that reports improved customer service.
Bank of America began testing a new service on Wednesday to offer personalized deals to its customers based on their previous purchases, and if privacy concerns are overcome, other banks are expected to follow suit. Called BankAmeriDeals, the service offers Groupon-like deals to customers who...
Some Barclays customers are facing delays trying to log on to the bank's online service as a rebuilt site is phased in.
The daily-deals website launched an online scheduling tool for customers to book appointments for services they purchase deals for more easily.
 Britain is considering forcing its internet service providers to block all online pornography as a default for customers, forcing those interested in looking at porn sites to opt in.
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Customer service Blogs
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The US Food and Drug Administration (FDA) received reports of fungal endophthalmitis (eye infections) in patients who...
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Father Tony Kerin, episcopal vicar for justice and social service in the Archdiocese of Melbourne, has a message for...
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Scotty Bower's tell-all book, "Full Service - My Adventures in Hollywood and the Secret Sex Lives of the Stars is...
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When Breitbart News published a story yesterday on the discovery of a 1991 publishers’ brochure that stated Barack...
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Maricopa County Sheriff Joe Arpaio, whose special investigative unit already has found probable cause that Barack...
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