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Customer complaint News

Razor blade found in Panera Bread soup, customer claims

Homestead - A Florida woman claims to have found what appears to be a razor blade in soup bought from Panera Bread. The restaurant says it is launching an internal investigation.

Spirit Airline CEO Hit "Reply To All" In Email Concerning Customer Complaint

Ben Baldanza, the CEO for Spirit Airlines, made a big mistake while handling an emailed complaint from a disgruntled couple asking for compensation after a flight delay made them miss a concert. His jerky reply has become well known now.

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