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Q&A: Why businesses need to identify consumers for growth Special

As businesses start to rise up out of the economic turmoil that the coronavirus pandemic has caused, one important element of the recovery strategy is with identifying that right consumers to target. An Experian expert explains how.

How the COVID-19 pandemic is eroding household finances

The coronavirus pandemic has slowed the economy down considerably and it has caused widespread financial problems, for both companies, employees and the typical household. A new survey looks into the situation in the U.S.

COVID-19 impacts IT pro work-life balance as helpdesk issues rise

The COVID-19 pandemic fast-tracked digital transformation for many organizations, impacting the role of digital service operations practitioners. This has affected the service that IT professionals can offer.

B2C Retail Benchmark Report looks at first quarter of 2020

Episerver has released a new study with dips into the state of businesses to consumer interactions, putting in place a benchmark for businesses in relation to the first quarter of 2020.

Volunteer-run grocery revives rural French village

Sauxillanges - Like so many villages tucked in the folds of the French countryside, the centre of Sauxillanges faced a near-certain death.

EU takes aim at ticket bots, data harvesters

Apo - EU countries will from Tuesday begin rolling out tougher laws against online operators who play fast and loose with consumers, including those harvesting personal data or deploying bots to snap up tickets.

New IoT security rating to meets regulatory demands

UL, the global safety science company, is now offering an IoT Security Rating to help manufacturers demonstrate cybersecurity posture in preparation for upcoming regulations.

Looking into the truth about perception and misinformation

New research assesses why it is often challenging for consumers to internalize the types of retracted information that are issued by enterprises or from media organizations. This is symptomatic of the digital age.

Q&A: Tech CEOs are asking Congress for Federal Data Privacy Law Special

Recently 51 tech CEOs sent an open letter to Congress asking for a federal data privacy law, signalling that companies do not want a patchwork of regulations. What might this federal law look like? Chris Hertz of DivvyCloud takes a look.

Pig farmers pessimistic as China tries to talk down swine fever

Bejing - Sun Dawu sighs sadly when asked about the death of thousands of his pigs, killed by the African swine fever outbreak that has been decimating hog herds across China.

Tropical fish swim into Europe's waters as common species head north

Paris - Cod, sole and plaice might be regulars on European dinner tables but as climate change heats the oceans common species are heading to cooler northern waters -- with profound potential consequences for fish stocks and consumers.

Q&A: Why market research needs to draw insights from AI Special

Companies have typically used market research in order to gain consumer insights. But in the age of social media, consumer preferences change rapidly and data gathered from months-long research projects is static and one-dimensional. AI can overcome this.

DX survey reveals high levels of enterprise-consumer disconnect

Kony, Inc. has unveiled a new survey which looks at the global investment and effectiveness of businesses’ digital transformation efforts. The survey shows a disconnect between enterprise investments and consumer experiences.

Misuse of social networks is damaging business brands

A new study from Trend Micro reveals how the misuse of social networks can damage a business’ brand. The report also informs consumers how they might be tricked into a scam from what is believed to be a trusted source.

New York lawmakers reject data privacy act in surprise turn

New York - The New York Privacy Act’s failure to pass the New York Legislature took many commentators by surprise. Had it passed, the bill would have introduced a regulatory framework that mirrored the California Consumer Privacy Act (CCPA).

Millennials are 'dramatically financially worse off': report

Millennials' spending is the same as their parents when it comes to the proportion of their income going to things such as food, restaurants, and alcohol — they just have less money to spend.

Consumers opting out this National Mental Health Awareness month

The flurry of alerts, notifications and voice services that flood our daily lives can have a lasting negative influence on our mental health. These negative influences gave been assessed in review from Accenture Interactive’s company Fjord.

It's everyday Americans who pay Trump's tariffs

Washington - President Donald Trump has repeatedly boasted that the tariffs he has imposed on trading partners are a financial windfall for the US treasury, but research shows it is Americans that bear the brunt of the impact.

How seriously are retailers taking new data privacy laws? Special

When GDPR first hit, many retailers rolled out changes to comply with the new regulations, but many smaller companies appear to have reverted back to cookies and data collection, plus other activities that fought data privacy requirements.

Facebook ordered to pay 30,000 euros in France over 'abusive' usage terms

Paris - A French court has ordered Facebook to pay 30,000 euros ($34,000) over "abusive" terms-of-use agreements that people had to accept in order to access their social media accounts, the consumer group which filed the lawsuit said Wednesday.

White paper predicts six key trends in the consumer IoT market

Smart home IoT company Viomi Technology and the International Data Corporation have jointly issued a white paper that identifies key consumer trends for the Internet of Things and the smart home.

Startup Celect uses AI to predict what customers might buy

The retail world remains tough, both online and with physical stores. The challenge is with determining what the customer wants and then creating or marketing products around this trajectory. A startup called Celect aims to use AI for this task.

Early US data show big jump in online holiday shopping

New York - Early sales data released Monday and over the weekend suggested a strong start to the US holiday shopping season but analysts said it was too soon to declare victory overall.

Supply shortage forces Canada pot shops to curtail hours

Montr - A little more than a week after Canada legalized cannabis, supply shortages are forcing Quebec pot dispensaries to curtail hours, they said Friday, while Ontario's online store is still trying to clear a huge order backlog.

Walmart warns Trump's trade war will hit regular Americans hard

About two weeks ago, Walmart Inc sent a letter to U.S. Trade Representative Robert Lighthizer. The company warned that American consumers will end up being the ones hurt by the $200 billion in new tariffs on Chinese goods.

Tech nostalgia on show at Berlin's IFA

Berlin - For many consumers, rewinding cassettes, carefully placing a needle on a record or shaking dry a Polaroid photo may all feel like long-forgotten gestures from a bygone era.

Voice assistants tool up in hope of a bright future

Berlin - Some two years after stepping into the spotlight, voice assistants are learning new languages and connecting to ever-more devices around the home -- but mass adoption and widespread ease with the new technology remain some way off.

Brand trust is needed to win over traditional consumers

The balance within business has swung more towards consumers and away from established brands. This is due to greater competition, with startups using digital technology to cut into established spaces. This gives consumers more voice.

How Canadian charities can work better with technology

Toronto - The recent Capital One Digital For Good Summit presented findings that showed around half of all Canadian charities state they are not able to keep up with today’s technology-driven society.

Thrifty Germans look to escape the rat race early

Berlin - Former meteorologist Lars Hattwig has achieved the "frugalist" dream that is gaining ground in ageing Germany: retiring in his 40s and living on the proceeds of a working life lived sparingly.
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In the UK and America  30 to 40 percent of the food we buy gets thrown in the trash.
In the UK and America, 30 to 40 percent of the food we buy gets thrown in the trash.
FoodWaste TV
The Florida Organic Aquaculture shrimp farm opened in Fellsmere  Florida in 2014.
The Florida Organic Aquaculture shrimp farm opened in Fellsmere, Florida in 2014.
Vero News
Shoppers entering a Loblaws store.
Shoppers entering a Loblaws store.
Digital Journal
A logo for Consumers International.
A logo for Consumers International.
Consumers International
Depicting the idea of online shopping
Depicting the idea of online shopping
Via Flickr user StormKatt (CC BY 2.0)
 Either consumers will pay more  suppliers will receive less  retail margins will be lower  or consu...
"Either consumers will pay more, suppliers will receive less, retail margins will be lower, or consumers will buy fewer products or forego purchases altogether," Walmart said.
Daniel Christensen (CC BY-SA 3.0)
Sargent  Bruce McPhilips of the South San Francisco Police Dept. cautions that when people rely too ...
Sargent, Bruce McPhilips of the South San Francisco Police Dept. cautions that when people rely too much on high tech conveniences, they might make themselves more vulnerable to thieves.

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