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Consumer News

Interview: How Customer Service affects brands Special

Customer Service can have profound effects on the marketing of brand, both negatively and positively. A new platform has been devised called HelpU to help businesses. To discovery more we spoke with Nick Francis, CEO of Help Scout.

Egg scare shows flaws in food alert system: watchdog

Berlin - Recalls of unsafe food products often reach consumers too late or not at all, the campaign group Foodwatch said Thursday, calling for tighter oversight after a Europe-wide scare erupted over insecticide-tainted eggs.

New hair dye and breast cancer risk reported

A new study, based on big data analytics, draws an association between hair dyes and the risk of developing breast cancer in women. Important to note is the study established a correlation not a causative. It suggests the need for further research.

Eastern Europeans bite back over 'food apartheid'

Sofia - It looks like Nutella, smells like Nutella and yet doesn't quite taste like the famous Italian chocolate spread.

Israel furious as France to label settlement goods

Jerusalem - Israel has accused France of aiding a boycott of the Jewish state, after Paris announced new guidelines for labelling goods from settlements in the occupied Palestinian territories.

Toasters escape new EU appliance crackdown

Brussels - The EU will target more household appliances under energy consumption rules but will grant a reprieve to toasters after the plan was ridiculed during the Brexit campaign, a senior official said Tuesday.

Trump vows to scrap Obamacare as costs to jump 25 percent

Washington - Donald Trump vowed Tuesday to overturn President Barack Obama's signature health insurance program after the government announced Americans will see costs jump an average of 25 percent next year.

Indian washermen keep tradition alive despite daily grind

New Delhi - Standing knee deep in a cement tank of milky water, Dinesh Kumar dunks clothes before vigorously scrubbing them with a brush at an outdoor laundry in the Indian capital.

EU defends 'free roaming' pledge despite 90-day limit

Brussels - The EU insisted Wednesday it had not scrapped its popular pledge to end roaming charges for mobile phone users despite unveiling a proposal to limit the measure to 90 days.

Data scientists, doctors learning to seek consent

People don’t mind sharing data when they can be partners in its management and application. That is the major takeaway from a recent study conducted by the Society for Participatory Medicine.

Nurofen to be pulled in Australia over misleading claims

Sydney - Nurofen feels pain in Australia over misleading claimsdrug giant Reckitt Benckiser was Monday ordered to pull some of its popular Nurofen painkiller brands off shelves in Australia after a court ruled they made misleading claims.

Mobile information superhighway super expensive in U.S. compared to Europe

Paris - Perhaps everything's bigger in America, as the old saw goes, but when it comes to mobile phone calls and data usage, US consumers are certainly paying big, sometimes nearly 20 times as much as Europeans.

French court finds pharma firm Servier responsible in deadly drug scandal

Nanterre - Eight years after a scandal erupted over a diabetes drug linked to hundreds of deaths, a French court on Thursday found pharmaceutical firm Servier responsible for the first time for having left "defective" medicine on the market.

HTC to launch first Android M phone in October as sales plummet

HTC has scheduled an event for late next month during which it will announce a new top-tier Android M smartphone. The company has been suffering recently due to low demand for its One M9 flagship device.

25 fake Apple stores in one China town ahead of iPhone 6S launch

A lack of official Apple stores in China has led to a massive influx of fake look-a-likes selling Apple-branded products. Business is booming ahead of tomorrow's iPhone 6S launch, according to a report, although some are already being forced back out.

Ripping CDs and DVDs is now illegal once more in the UK

The UK High Court has once again banned the copying of CDs and DVDs for personal use just nine months after it was made legal. After a successful challenge from the music industry, the law will now be reverted to its former status.

Windows 10 Home users will be forced to install automatic updates

A clause found in the licensing agreement between Microsoft and users of Windows 10 has confirmed that owners of devices running the Home edition of Windows 10 will not be able to postpone updates and will have to install them when available.

Samsung, Oppo sued in China over intrusive smartphone bloatware

Smartphone manufacturers Samsung and Oppo have found themselves faced with a lawsuit from their customers in China. The consumer commission is fed up with the massive amounts of bloatware apps installed out of the box, some of which may be intrusive.

77% of insurance customers don't know pay out rates

New research has highlighted a lack of consumer awareness is negatively impacting the insurance industry. As a result, thousands of UK inhabitants go without cover that will ultimately give them financial protection should anything go wrong.

70% of people 'have no confidence in passwords'

A study has found that over 70 percent of ordinary Internet users believe that passwords are an inadequate and ineffective method of protecting personal details online. It also found that many are suffering from a chronic case of "password fatigue."

Windows 10 will hurt PC sales, says analyst

A key analyst firm has said that Microsoft's release of Windows 10 in the next few months is actually going to harm the declining PC market rather than help it because the key home consumers will be able to get a free upgrade, leading to less new sales.

Microsoft unveils the Surface 3 — A low-cost Windows tablet

As previously rumoured, Microsoft has today launched the Surface 3 as a low-cost addition to its line-up of Windows tablets. Sporting a 10.8-inch display and Intel Atom processing power, the new Surface is tasked with bringing entry-level consumers in.

Graphene light bulb headed for shops, cuts energy use by 10%

The first commercially viable consumer product to be built from graphene is to go on sale before the end of the year. The dimmable light bulb will use 10% less energy than other bulbs but will last longer because of graphene's increased conductivity.

Christmas day sales to hit $690k a minute online

A new study has shown that rather than taking part in the festivities or helping with the cooking this Christmas, many will be taking to their phones to participate in an online shopping frenzy as the sales open throughout the big day.

HP is to split into two separate business and consumer companies

Technology giant HP is planning to split itself into two separate companies with one focusing on business solutions and the other on the consumer computing products that it produces today.

Woman dies in Australia using cheap USB-style charger

Sydney - Australian authorities issued a warning about cheap, non-compliant USB-style chargers Friday after a young woman died from apparent electrocution while using a laptop and possibly a smart phone.

Blackberry teams up with Amazon to bring three times more apps

Good news for consumer and enterprise Blackberry users as over 240,000 new apps will arrive to Blackberry's AppWorld. Blackberry has partnered up with Amazon as a cost-cutting technique to bring more apps to users.

Are we getting obsessed with our smartphones?

It would appear that the generational gap is shrinking thanks to mass adoption of smartphone ownership and usage. But with everyone from toddlers to the elderly using these devices daily are we becoming too dependent?

Electric car sales smash records in Norway

Oslo - Norway's electric car market boomed in March, with sales of the environmentally friendly vehicles accounting for a record one in five of all cars registered, a national traffic group said Wednesday.

Europe's safety police find more toxic toys and textiles

Brussels - From collapsing pushchairs to chemical-polluted shoes -- an ever-rising number of toxic toys and skin-irritating textiles are being removed from supermarket shelves by Europe's consumer safety squad.Products from China top the list of suspect items.Tha...
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At CES 2016  the world was offered a sneak peak at the intelligent NEOREST Wall-Hung Toilet with Act...
At CES 2016, the world was offered a sneak peak at the intelligent NEOREST Wall-Hung Toilet with Actlight, which the company plans to bring to market in 2017.
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