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Communication News

Record multi-million fine for chatbot nuisance calls

A record $120 million fine for nuisance robocalls has been levied in the U.S. The fine related to Miami based salesman Adrian Abramovich who sold holidays and timeshare properties via an unsolicited robocall.

Why customer service agents fail to meet messaging expectations

A new report on digital customer service from Sparkcentral reveals that many brands are lagging behind today's demand for Uber-like experiences and instead are still asking customers to call and email for customer service and support.

AI transcribes words users 'speak silently'

Boston - A computer system that transcribes words users 'speak silently' has been created. The technology can pick up neuromuscular signals triggered by internal verbalizations.

Google Duo gets video voicemail support

Google's Duo rival to Apple's FaceTime now supports video messages and voicemails, allowing you to leave a short clip of yourself if you can't reach a contact. It's another way in which Google can differentiate the app as it tries to grow its audience.

Facebook adds video calls to Messenger Lite

Facebook's slimmed-down Messenger Lite app is now a little less lite. The company has brought video calling to the app, enabling people with older devices or slow connections to use the feature. Facebook said video chats are "essential" to communication.

Growing use of interactive boards in business and education

Interactive white boards are becoming more commonplace and more widely used in education, according to a new review. The global market is valued at $ 1.3 million, driven by business and educational use.

Secure solution for voice over Internet communication

A research group have constructed a novel solution for improved voice over Internet communication, which offers greater security from hacking.

Mobile connection partially restored in war-torn east Ukraine

Donetsk - Mobile phone access was partially restored in war-torn eastern Ukraine on Friday after it was lost more than a week ago, the last major Ukrainian provider in the area said.

Nearly two million lose mobile access in war-torn east Ukraine

Donetsk - Almost two million people lost mobile phone access in war-torn eastern Ukraine after the last major provider in the devastated region suffered a fibre optic line cut.

Unlocking telecoms with machine learning and AI

Bangkok - One major telecoms company has taken advantage of artificial intelligence and the Internet of Things to boost its competitive edge. Here Total Access Communication is focused on improving customer service.

Microsoft helping telecom companies to transform

To deliver faster and more effective telecommunication services, companies needs to upgrade their systems. Microsoft has been working with companies in the engineering sector to develop improved global services.

AT&T brings Internet to rural and underserved areas

Atlanta - As part of its expansion, and mission to deliver communications, AT&T has delivered its Fixed Wireless Internet to rural and underserved locations in parts of 44 counties in the U.S. state of Georgia.

Facebook says Messenger isn't ruining face-to-face communications

Facebook's published the results of a study into how people use Messenger. The company claimed use of online messaging apps actually increases the time people spend meeting in the real world. It also revealed 80 percent of adults send a message every day.

Changing how healthcare professionals communicate: Interview Special

One limitation with delivering effective healthcare is the uneven process by which healthcare professionals communicate with each other. To breakdown such barriers, Dr. William Winkenwerder has led a team at Cureatr that developed an app.

Skype's 'personal' update lands on Windows and Mac

Microsoft has announced Skype's controversial update is now available on Windows and Mac desktops. Built upon the new design language introduced on mobile earlier this year, the update refocuses Skype around informal communications between friends.

Innovative brain implant helps paralyzed people to text

Neurosurgeons, teaming up with engineers, have created a device that allows paralyzed patients to communicate their thoughts into speech. The brain controlled device has come out of a research center at Stanford University.

Skype is getting an overhaul that makes it work like Snapchat

Microsoft has announced the biggest update to Skype in years. The app is getting a fresh new design and new features that evolve it from a pure communications platform into a form of social media. The company has obviously taken inspiration from Snapchat.

Facebook launches Messenger Reactions and Mentions

Facebook has announced it is bringing its Reactions feature to Messenger. Reactions let you respond to a message with an emoji that signifies your feeling. The company is also launching Mentions for Messenger to include other people in a chat.

WhatsApp Status is Facebook's latest attempt to become Snapchat

WhatsApp has launched a major new feature that lets you share disappearing photos with your friends and family. Clearly designed to take on rival Snapchat, Status is unique among implementations of the "Stories" concept as it uses full message encryption.

Signal gets encrypted video calls in new beta update

Signal, the Edward Snowden-approved messaging app famed for its security, has added beta support for video calls to its apps. The calls are fully encrypted to keep communication private. There is a potentially weakness which could leak some data though.

Google's Smart Smiley tool will help you use emoji better

Google’s Allo chat app wants to up your emoji game. By adding a tool called Smart Smiley, the app will give you a list of suggested emoji based on your conversation.

WhatsApp launches video calling

WhatsApp has announced that video calling is rolling out to all its supported apps today. The feature is one of the most popular user requests for the messaging app. WhatsApp's service is now used by over one billion people worldwide.

Microsoft's Slack rival is finally here

Microsoft has officially introduced Teams, a new chat app for the workplace that's built to rival Slack. Slack has experienced extraordinary adoption, pushing existing solutions including Microsoft's Skype out of use. Teams is the company's response.

Millennials would rather delete their phone than Snapchat

Millennials hate calling on the phone so much that they'd rather delete their main phone app altogether than lose Snapchat. That's according to a new study from LivePerson, which surveyed 3,000 US smartphone users ages 18 to 65.

Dolphins appear to talk in sentences

Dolphins are super-smart and they have a language. New research has probed the complexity of this language and concludes that dolphins not only communicate words with each other, but they are also capable of constructing sentences.

Duo is a new simplistic video calling app from Google

Google has launched its new video calling app Duo, a few months after announcing it at its I/O developers conference. The simple consumer app aims to make it easier to contact people through video calls but critics are divided on whether it will succeed.

Facebook Messenger reaches one billion monthly active users

Facebook Messenger has crossed the one billion user mark, becoming one of few online services to gain such a following. The standalone messaging app is rapidly expanding to include new features that are proving to be popular and attractive to new users.

Microsoft launches all-new Skype app for Linux desktops

Microsoft has unveiled a completely rebuilt version of Skype for Linux, bringing the previously abandoned app up to the standard of its Windows and Mac counterparts. The new release is faster, more responsive and supportive of new features.

WhatsApp voice calls prove wildly successful, 100m made each day

The hugely successful smartphone messaging service WhatsApp has announced over 100 million voice calls are made over its network every day. The company has over 1 billion monthly active users and is reportedly gearing up to launch another major update.

No communication with the kids? Turn off the electronic media

The sound of silence is the only thing heard in many households today. At the supper table and the living room, children are engrossed in the latest electronic media, or texting on their cell phones, oblivious to parents questions or demands.
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WhatsApp Desktop
WhatsApp Desktop
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speak to everybody clearer  louder and with respect
speak to everybody clearer, louder and with respect
speak to everybody clearer  louder and with respect
speak to everybody clearer, louder and with respect
speak to everybody clearer  louder and with respect
speak to everybody clearer, louder and with respect
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Hang out with dolphins for a little while  and you ll soon observe that games play an important part...
Hang out with dolphins for a little while, and you'll soon observe that games play an important part in their social interaction. People have observed dolphins playing with leaves, seaweed, and even plastic trash bags, draping them across their rostrums (beaks), dorsal fins, pectoral fins and tail flukes.
SpeakDolphin