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Microsoft adds Cortana integration to Skype as part of AI push

Microsoft has added Cortana integration to Skype, letting the assistant offer proactive help while you contact friends and family. Cortana works in a similar way to Google Assistant's integration with Allo, letting you check information and ask questions.

Slack uses AI to combat messaging overload by analysing language

Slack's building technology that will tell you how your language changes depending on the time and who you're talking to. CEO Stewart Butterfield said the reports will let you gauge your workplace temperament but the tech might "be a long time" away.

Keybase launches its own fully encrypted Slack rival

Security app provider Keybase has announced its own take on enterprise chat. Keybase Teams is a free end-to-end encrypted messaging service that's designed as a safer alternative to services like Slack and Microsoft Teams. It's currently in alpha.

Microsoft claims Teams enterprise chat app used by 125k firms

Microsoft has celebrated six months since it released its Slack rival Teams by announcing over 125,000 businesses are using the app. The company refused to disclose how many users that represents though, instead sticking to aggregate enterprise numbers.

Facebook to monetize WhatsApp by charging businesses

Facebook is planning to start monetising WhatsApp, the messaging app used by over one billion people every day. The company intends to expand its service to include communication with businesses, echoing Facebook's own Messenger product.

Uber rolls out new feature to fix awkward part of hailing a ride

A new update to Uber's app will make it a lot easier to get in touch with your driver, thus solving one of the most awkward aspects of hailing an Uber.

Todoist maker launches Twist, a 'calmer' version of Slack

Doist, the company behind the highly popular Todoist task manager app, has launched a new team collaboration tool called Twist. The app has been used internally for a while and is a direct product of the Todoist team's frustration with rival Slack.

Skype is getting an overhaul that makes it work like Snapchat

Microsoft has announced the biggest update to Skype in years. The app is getting a fresh new design and new features that evolve it from a pure communications platform into a form of social media. The company has obviously taken inspiration from Snapchat.

Google Allo reaches 10 million downloads after three months

Google's new Allo messaging app has passed the 10 million downloads mark three months after its launch. The chat client has been met with a frosty reception and has suffered from a slow consumer update. It now trails its established rivals.

Google's Smart Smiley tool will help you use emoji better

Google’s Allo chat app wants to up your emoji game. By adding a tool called Smart Smiley, the app will give you a list of suggested emoji based on your conversation.

Microsoft's Slack rival is finally here

Microsoft has officially introduced Teams, a new chat app for the workplace that's built to rival Slack. Slack has experienced extraordinary adoption, pushing existing solutions including Microsoft's Skype out of use. Teams is the company's response.

Hidden settings reveal WhatsApp will share data with Facebook

Hidden menus in a recent beta version of the popular instant messaging app WhatsApp have indicated the company is preparing to start sharing the details of its users with parent company Facebook. Facebook bought WhatsApp in 2014.

You can now use Facebook Messenger without Facebook

You can now use Facebook Messenger without having a Facebook account by using just your name and phone number. It represents another move by the social network to capitalise on the success of the app in its reinvented form as its own standalone platform.

Xbox One May update brings new features including voice messages

Microsoft has released the May update for its Xbox One games console and media hub. It features several notable new features that have been often requested by the community including the ability to send voice messages and turn the console on remotely.

Facebook Messenger gets its own standalone website

Facebook has created a new standalone website for its Messenger service which can be used independently of the main Facebook site. The move follows the removal of messaging support from the core Facebook app on iOS and Android last year.

Microsoft expands beta of Skype for Web

Microsoft has launched a beta of Skype for Web. The new website will allow users to access Skype from any web browser, removing the issue of being unable to use the popular communication program on computers where it is not installed.

Digital Journal hosted live video chat on future of citizen media

Today Digital Journal hosted a Google Hangout on Air chat via video, discussing the rise and future of citizen journalism. Guests included Mathew Ingram from GigaOM and CBC journalist Ira Basen.

ScribbleLive Chat: Marketing to men in a digital age

In this live chat that ended Tuesday, marketing experts explained what it takes to get men to engage with content in connected world. Hear insight from executives at Playboy and Mandatory.com.

How chat software can complement teacher communication

Your English class has finished reading “Heart of Darkness,” and you would like to show the film “Apocalypse Now.” In a traditional classroom, teachers might stop the film in various places to have discussions about the adaptation.

Man in UK builds up $90,000+ chat line phone bill

A man in the United Kingdom racked up a phone bill of more than $90,000 in a span of three months after he attempted to alleviate his loneliness by calling a premium rate phone line.

Bank of America introduces ATMs with video chat

Bank Of America has decided to introduce live video conferencing to its ATMs. The company says that the move will allow their customer to speak with bank tellers beyond their normal business hours.

Op-Ed: Live chats can rescue businesses out of doldrums

According to a recent research report, live chat technologies are increasingly gaining in popularity to the extent that 79 percent of the shopping population prefers live chat because they have their questions answered quickly.

Digital Journal hosts Global Editorial Meeting live chat

Today Digital Journal hosted a liveblog discussion asking for input from our contributors and fans on the future of online journalism. The meeting, where anyone could participate, is now viewable to check out what was discussed.

Facebook revamps Chat tools, adds Video and Group functions

Facebook is rolling out a redesigned Chat service, adding functions to let Facebook users video-chat with friends. Group Chat has also been introduced for users who want to talk to multiple friends at once.

New social network announces it will bury rivals 'within days'

A new social network announced on Labor Day that they plan on burying their competition "within days" and that they believe their bare-bones website should make Facebook "nervous."

Study - Increase in strangers trying to meet kids offline

Kids Worldwide Speak Out on CyberSafety -Not All Fun and Games Online. A new report found 6 of 10 kids continue to have negative online experiences from cam exposure, nudity, violence and having strangers befriend them trying to meet them in real life.

Chat Site Drops Users Into Random, Live Webcam Conversations

The premise of chatroulette.com is simple: turn on your webcam and start up a conversation with a randomly selected stranger.

Google to Add SMS Chat to Gmail

Google will add the SMS service within Gmail, allowing users to send free SMS messages directly to any phone. The service will also provide a virtual phone number as well.

Chat-and-Watch TV Arrives on Live Messenger

Microsoft shores up its Live Messenger through a new TV service. Users can now chat and watch TV clips through MSN TV, which Microsoft calls a "social experience."

Facebook Chat Now Works For Everyone

As promised, Facebook has released the chat application for all its members. Now you can chat instantly with friends and family using its intuitive IM interface.
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