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article imageJotForm to dominate forms market in Adobe FormsCentral's wake

By Holly L. Walters     Apr 20, 2015 in Technology
By now, most Adobe FormsCentral users are aware Adobe is in the process of phasing out its FormsCentral product, and this means users need to switch to another provider.
Although plans to retire FormsCentral were first announced in January, users can still access and utilize their accounts.
This delay may have confused some users who have come to rely on the FormsCentral software, and the situation is also complicated by Adobe was charging a fee for the premium version of this product. Fortunately, we have all of the details about what can be expected from FormsCentral in the near future, and there is also another major platform that is making a concentrated push to replace Adobe’s role in the forms market.
If you are currently using FormsCentral, there are two dates that you need to be aware of according to Adobe Communities: June 22, 2015, and July 28, 2015. June 22 is the date that you will lose the ability to edit, distribute and create new forms. On July 28, the entire platform will shut down. Therefore, it is critical to take the time to export all of the forms that you will need to have access to in the future.
There are a few web-based form providers that are vying for Adobe’s customers, but JotForm has the necessary credentials to capture a lot of attention. JotForm is an independent, bootstrapped company that launched its first web forms product in 2006.
According to founder Ayetekin Tank, JotForm was the first business to systematize web forms. Tank made the decision to create a startup that would fill this need because he discovered that “lots of people [were] looking for web forms.” Since that time, JotForm has continued to grow by following two guidelines: focusing on the company’s strengths and choosing products over services.
A representative from Adobe stated that they were retiring FormsCentral because “there hasn’t been as much demand for this type of service as we anticipated.” Perhaps the most interesting thing about this statement is that Adobe never released any concrete user data during the three years they spent trying to turn FormsCentral into the main online forms platform.
Meanwhile, JotForm has been very forthright with their statistics. According to their website About Us page, in nine years they have accumulated 1.5 million users and 7,000 form templates. Additionally, an estimated 123 million forms have been submitted and 6 million forms have been hosted by JotForm.
This product is also available in 18 languages, and there are also more than 20 integrations to ensure a high level of compatibility. For example, users can integrate PayPal or Dropbox into their forms for each access to payments and file sharing.
Adobe has the brand name recognition, but attempting to overthrow the well-established JotForm appears to have been a case of biting off more than the company could chew. After all, JotForm was already a major contender in the online forms market, and the death of FormsCentral puts them in the enviable position of being able to pick up a large percentage of Adobe’s castaways.
To help facilitate this process, JotForm has released a migration tool that seamlessly transfers all of the forms a user currently has in their FormsCentral account. The retirement of FormsCentral is one of the latest closed source service software products to exit the marketplace, and this can leave customers frustrated when they are unable to find a replacement company with similar options reports TechDirt.
Although JotForm and all of the other Web form companies are probably never going to release a product virtually identical to FormsCentral, it is possible to retain all of your current data by migrating your forms into a new online service. JotForm has the longest history, so they seem like the most likely contender that will still be operational a few years from now.
More about JotForm, Adobe FormCentral, web form companies
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