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article imageShopify's new ARRIVE app is a package chaser's dream

By Karen Graham     Dec 6, 2017 in Technology
Shopify’s experimental Garage product development group has come up with a dream app for those of us who worry about where our online purchases are and when they will arrive. The new app is easy to use and will come in handy this holiday season.
For many customers, knowing where packages may be at any given time and more importantly, when they will arrive can turn into a big headache. Shopify's new app, called ARRIVE will instantly track all of your online orders in one place.
This free app taps into your email account receipts to provide online-order tracking from over 400 carriers. All the major carriers are present, including UPS, USPS, FedEx, DHL, Canada Post, and Amazon. Right now, the app is only available from the App Store for iOS devices and works with Gmail.
Privacy of app in question
A big issue with a lot of ARRIVE users is privacy, or what they perceive as a lack of privacy. Engadget is reporting that while Slice, a Rakuten-owned app that works essentially like ARRIVE, mines your data for consumer insights, Shopify claims it will only use your information to improve the in-app experience.
iPhone Screenshots of the Spotify ARRIVE app.
iPhone Screenshots of the Spotify ARRIVE app.
Shopify
However, consumers responding to the ARRIVE app are complaining about the "ridiculous amount of permissions" required for using their Gmail accounts. One customer wrote: "Great UI, but falls far short of being useful until non-Gmail solutions are implemented."
Another customer wrote: "Probably a good app. Too bad I cannot use it cause it requires a ridiculous amount of permissions in Gmail. There is no way to use this app without signing away full access to your Gmail emails. Why do they need to read my emails and why is there no way to uncheck that option?"
The ARRIVE app is not a first for Shopify, Last year, they launched Frenzy, an app for flash sales. I guess you have to be a shopaholic to keep track of all the apps out there, but perhaps there is still time for Spotify to come up with a personal shopping assistant app.
More about ARRIVE app, shopify, package tracker, Online shopping, Amazon
 
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