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article imageDangerous smartwatches recalled

By Tim Sandle     Aug 4, 2016 in Technology
Intel's Basis Peak smartwatches have been recalled following reports that the watches are overheating and causing skin blisters and burns.
Basis Peak is a fitness tracker and sports watch. The brand name was also the name of the developing company, before the company was purchased by Intel. The watch features an optical heart rate reader and received positive reviews on ts release.
Now Intel have had to issue an embarrassing recall notice following reports of users suffering from burns due to the amount of heat the devices churn out. Following the first wave of reports about the excessive heat, Intel, the Daily Telegraph reports, attempted to update the firmware. This was in June. Now the company has admitted such an update is not possible and consequently Intel has said owners need to return the devices in exchange for a full refund.
Mr Selfridge (@selfridge_mr): "Intel issues a full recall over Basis Peak fitness watches http://www.techcentral.ie/intel-issues-a-full-recall-over-basis-peak-fitness-watches/ … ''Yet another reason to invest in a #ctag @cloudtagtrack."
Digital Trends (@DigitalTrends): "Basis recalls every Peak fitness tracker ever sold after some users sustain burns."
Following up on the recall notice, Joe Walden, who is the head of Intel's "New Technology" unit at Intel, has sent out an email to all registered Basis Peak customers. Part of the email runs: "On behalf of the Basis Science team, I want to personally apologize for this situation. We know that many of you love using your Basis Peak watches and have made them part of your daily lives, and we are very sorry for the disruption this will cause you."
The cause of the problem is thought to be the LED heart rate monitor. The number of watches affected is uncertain, as are the number of sales. The industry perception is that Intel have been disappointed with the overall take-up of the smartwatches.
More about smartwatch, Skin, skin burn, Technology
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